Knowledgeable with a solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
20
20
years of professional experience
Work History
Manager
Fed Ex Ground/Uncle Buck
09.2013 - 07.2025
Streamlined operational workflows to enhance efficiency and reduce delays in package processing.
Implemented safety protocols resulting in decreased incident rates and enhanced workplace safety culture.
Managed and motivated employees to be productive and engaged in work.
Maximized performance by monitoring daily activities and mentoring team members.
Accomplished multiple tasks within established timeframes.
Field Service Technician
Cablevision
10.2006 - 09.2012
Installed cable service in businesses/private homes
Enhanced customer satisfaction by delivering prompt and accurate service solutions during field visits.
Followed all OSHA rules and regulations
Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
Developed and implemented customized service plans to meet customer needs.
Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
Laborer
Clean Tech
02.2006 - 10.2006
Operated heavy machinery to support waste management processes.
Maintained cleanliness and organization within work areas to enhance safety protocols.
Collaborated with team members to efficiently complete daily operational tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Loader/Unloader
United Parcel System (UPS)
05.2005 - 09.2005
Operated powered equipment for efficient loading and unloading of packages.
I would like to ensure compliance with safety protocols to maintain a secure work environment.
Collaborated with team members to optimize package sorting processes.
Loaded and unloaded pallets quickly and safely, managing workload priorities.
Assisted in organizing and stocking products in the warehouse.