Passionate and results-driven sales leader, committed to empowering with innovative products and transformative team education to inspire growth, elevate performance, and drive lasting success.
Overview
10
10
years of professional experience
Work History
Assistant Branch Manager
Enterprise Rent-A-Car
Wichita, KS
08.2025 - Current
Coordinated branch operations and maintained high standards of customer service excellence.
Supported sales initiatives by promoting vehicle rental options and ancillary services.
Assisted in developing sales strategies to enhance branch performance and customer engagement.
Supported daily operations by coordinating staff schedules and optimizing workflow efficiency.
Executed daily sales strategies to meet and exceed individual sales targets.
Supervised team of 10 branch employees and made recommendations regarding performance evaluations.
Financial Analyst
Koch Inc
Wichita, KS
08.2024 - 02.2025
Collaborated with cross-functional teams to develop and implement financial models.
Analyzed financial data to support business decisions and optimize budget allocations.
Conducted thorough analysis of financial data to identify discrepancies and uphold reporting accuracy.
Prepared detailed monthly reports to assist management in strategic decision-making.
Customer Service Representative
Capital Federal Savings Bank
Wichita, KS
02.2020 - 08.2024
Coordinated account-related requests, enhancing customer satisfaction through effective communication.
Processed customer transactions accurately and efficiently using banking software.
Assisted customers with account inquiries, providing detailed product information and solutions.
Resolved customer inquiries via phone and email, ensuring timely and accurate responses.
Educated customers on banking products and services, tailoring solutions to meet individual needs.
Sales Associate
Best Buy
Wichita, KS
01.2016 - 02.2020
Oversaw inventory management processes to ensure product availability and reduce stock discrepancies.
Maintained organized and visually appealing sales floor, optimizing product displays for maximum engagement.
Provided expert guidance on product inquiries and selection, improving overall customer satisfaction.
Assisted in product merchandising to enhance visual appeal and drive sales.
Trained new hires on store policies and procedures, ensuring seamless integration into the retail team dynamic.
Education
Bachelor of Science - Business Administration
Wichita State University
Wichita, KS
05-2024
Skills
Research and Analysis proficiency
Enhancing Customer Satisfaction
Sales and Revenue Growth
Account Management
Consultative Selling and Training
Marketing and Branding
Leadership and team development
Time Management
Microsoft Office
Accomplishments
Q2 Champion Honoree – Recognized for outstanding performance and leadership excellence across regional operations.
91 Six-Month ESQI (Enterprise Service Quality Index) – Demonstrated top-tier customer satisfaction and service consistency.
6-Time Elite Winner – Achieved the company’s highest performance distinction in sales, service, and retention metrics.
6/6 Top-Half Finishes – Consistently ranked in the top 50% of branch performance metrics across all evaluation periods.