To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
QC Analyst
Mr. Cooper Mortgage
Lewisville, TX
10.2018 - 07.2024
Increased case resolution efficiency by streamlining bankruptcy review processes and documentation management.
Collaborated with attorneys and other legal personnel on bankruptcy documentation reviews, making necessary corrections.
Collaborated with cross-functional teams to develop strategies for managing complex bankruptcy cases involving multiple stakeholders.
Oversaw a diverse caseload, managing competing deadlines and priorities with minimal supervision, ensuring timely and effective case resolutions.
Maintained strict adherence to regulatory guidelines, ensuring full compliance with federal and state bankruptcy laws.
Bankruptcy Coordinator
Bayview Loan Servicing
07.2014 - 03.2018
Monitor status of all bankruptcy cases assigned to ensure all KPI's (Key Performance Indicators) are met
Audit Chapter 7, Chapter 13 bankruptcy loans for accuracy
Evaluates remediation of findings relating to Proof of Claims
Ensure the timely referral and filing of proof of claims and requesting motions for reliefs and ensuring they are filed timely to remain in compliance with investor
Communicate with local counsel daily to ensure that all events/Issues that they are responsible for are being attended to in a timely manner
Responsible for working monthly billing statement report
Responsible for working Aacer report daily
Responsible for bankruptcy plan review to identify treatment of lien and refer to counsel
Process and review MFR request, Affidavits inquiries.
Bankruptcy Analyst
Citigroup
03.2012 - 04.2014
Review incoming documentation for relevance, and monitored actions on accounts
Contact trustee assigned to account regarding check info or filing dates for paperwork pertaining to case
Performed audits on Chapter 7, 11, and 13 bankruptcy cases that were dismissed, discharged or filed for motion for relief
Perform level one and two for quality control for CFNA processes
Audit Chapter 7, Chapter 13 bankruptcy loans for accuracy
Evaluates remediation of findings relating to Proof of Claims
Utilize systems to locate supporting material to substantiate facts in documents provided by firms
Review files for enhanced due diligence.
Gain Loss Analyst
JP Morgan Chase
01.2010 - 03.2012
Verifies the accuracy of the document attached to the file obtains all required info
Responsible for Aacer Reports
Ensure that all reports were done in a timely manner
Ensure that BPO's are correct
Maintained sensitive and confidential loan information