Brandon Holley
Phenix City,United States
Summary
Results-driven IT professional with substantial hands-on experience in real-world IT environments, predominantly self-taught. Proven proficiency in hardware diagnostics and delivering exceptional customer service, attained through a combination of independent learning and practical application. Possesses strong problem-solving skills, adaptability, and a passion for continuous learning in the ever-evolving field of IT. Solid proficiency in PowerShell, automation, system administration, and task management, complemented by expertise in Microsoft Office 365 applications. Resourceful and aspiring IT professional adept at optimizing workflow and operations by leveraging knowledge of PowerShell and Microsoft Office 365.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Planet Earth Lawn Care
Phenix City, AL
05.2015 - Current
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Answered customer questions regarding care and general knowledge of landscape.
- Checked machinery and performed routine maintenance to prevent malfunction.
Education
Google IT Support Professional - Information Technology Online Courses
Coursera
05.2023
High School Diploma -
Smiths Station High School
Smiths Station, AL05.2015
CompTIA Network+ - CompTIA Network+ (N10-008)
Dion Training/Udemy
CompTIA A+ - CompTIA A+ (220-1101)
Dion Training/Udemy
Skills
- Project Management
- Technical Troubleshooting
- System Testing
- Monitoring Computer Viruses
- Customer Service
- Teamwork and Collaboration
- Computer Diagnostics
- Network Configuration
- Powershell
- Proficiency in Microsoft Office 365
- Invoice Processing
- End-user support
- Troubleshooting
Certification
- compTIA Network+ (In progress)
- compTIA A+ (In progress)
- Google IT Support Specialization
- Google Networking
- Google Operating Systems
- Google Technical Support Fundamentals
- Google System Administration
- Google Security
Timeline
Manager
Planet Earth Lawn Care
05.2015 - Current
Google IT Support Professional - Information Technology Online Courses
Coursera
High School Diploma -
Smiths Station High School
CompTIA Network+ - CompTIA Network+ (N10-008)
Dion Training/Udemy
CompTIA A+ - CompTIA A+ (220-1101)
Dion Training/Udemy
- compTIA Network+ (In progress)
- compTIA A+ (In progress)
- Google IT Support Specialization
- Google Networking
- Google Operating Systems
- Google Technical Support Fundamentals
- Google System Administration
- Google Security
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