Summary
Overview
Work History
Education
Skills
Websites
Certification
Presidential Education Award
Timeline
Generic

Brandon Hoover

Port Orchard,WA

Summary

Experienced in multiple roles as a Personal Banker, Real Estate Broker, and Sales Representative. Brings a diverse skillset to the table. Expertise lies in establishing and nurturing strong client relationships, backed by a deep understanding of wealth management and contract law. Proven track record in delivering exceptional customer service. Adept at leveraging computer technology and CRM systems to streamline processes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Direct Marketing Sales Representative

Astound Broadband
05.2023 - Current
  • Improved lead generation process with strategic prospecting techniques, leading to higher quality leads for the sales team.
  • Exceeded quarterly quota by consistently implementing effective direct marketing strategies.
  • Mentored junior sales representatives in best practices for direct marketing techniques, contributing to their professional development and success within the team.
  • Spearheaded successful upselling efforts, resulting in increased revenue per customer interaction.
  • Implemented innovative marketing campaigns that drove growth in new target markets, expanding overall reach of the organization.
  • Strengthened brand reputation by effectively addressing customer inquiries and concerns, ensuring satisfaction at all stages of the buyer journey.
  • Optimized CRM system usage to track client interactions efficiently, providing valuable insights for future marketing efforts.
  • Enhanced customer retention by providing exceptional service and personalized solutions.

Real Estate Broker

Park Place Properties
07.2021 - Current
  • Managed real estate transactions from initiation to closing.
  • Prepared market analysis statistics and bid presentation for buyers and sellers.
  • Negotiated between sellers and buyers over property prices and settlement deals.
  • Gave buyers physical and virtual tours of properties.
  • Analyzed housing markets and identified potential buyers.
  • Monitored fulfillment of purchase contract terms.
  • Generated lists of for-sale properties.
  • Ensure adherence of leases and contracts.
  • Appraised properties and advised clients on financing options.

Courier

Federal Express
11.2020 - Current
  • Coordinated parcel delivery using strong time management skills.
  • Communicated with dispatchers, management and colleagues to form lasting partnerships.
  • Documented pickups and deliveries and submitted reports after shift.
  • Developed delivery route understanding to avoid high traffic and construction areas.
  • Checked and secured package loads before deliveries.
  • Answered shipment and delivery questions concerning estimated times of arrival.
  • Alerted customers to weather-related pickup or delivery delays.
  • Managed product receipt, storage, identification and delivery.
  • Processed cash, credit card and check payment for services.

Personal Banker

JPMorgan Chase
05.2018 - Current
  • Met with clients to facilitate budget management and financial guidance.
  • Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
  • Performed cash and check balancing to verify all daily and monthly cash accounts for accuracy.
  • Helped customers open and close accounts, apply for loans, and make sound financial decisions.
  • Provided clients with information on bank accounts, institutional policies, financial products and related services.
  • Maximized branch revenue by optimizing daily operations.
  • Expanded client relationships by maintaining regular follow-up processes and taking action on possible leads.
  • Described promotional offers and used persuasive sales techniques to upsell services and convince clients to apply for additional banking services.
  • Created strategic financial solutions to suit individualized client needs.

Foreman

Concrete Everywhere
06.2017 - 01.2018
  • Planned for concrete pouring and construction projects by preparing a job site.
  • Measured, cut, and laid out materials based on individual job requirements.
  • Used organizational skills to meet productivity requirements.
  • Prepared sites for concrete work by breaking up damaged concrete and leveling ground.
  • Supervised projects to uphold schedule requirements and quality demands.
  • Checked project details to verify job site materials and equipment.

Front End Associate

Costco Wholesale
10.2017 - 12.2017
  • Re-stocked check-out line and end-cap displays with new merchandise.
  • Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
  • Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.

Education

High School Diploma -

South Kitsap High School
Port Orchard, WA
06.2017

Skills

  • Portfolio analysis
  • Customer satisfaction
  • Financial strategy management
  • Rapport building
  • Sales growth
  • Recordkeeping
  • Customer care experience
  • Marketing and sales
  • Conflict resolution
  • Training & Development
  • Contracting
  • Marketing development
  • Home sale guidance
  • Legal document preparation
  • CRM software use
  • Inspector and appraiser collaboration
  • Negotiation
  • Communication
  • Sales presentations
  • Closing techniques
  • CRM proficiency
  • Upselling strategies
  • Event marketing
  • Performance tracking
  • Territory management
  • Competitor analysis
  • Persuasive communication
  • Cross-selling tactics
  • Referral generation
  • Door-to-door sales experience
  • Customer advocacy
  • Customer relationship management
  • Sales strategies
  • Business growth and retention
  • Service sales

Certification

Washington Real Estate Brokers License

Certified Notary Public

Small Business Specialist (SBS) Nationwide Mortgage Licensing System (NMLS)

Presidential Education Award

Graduating class of 2017 with a 4.0GPA average. 

Timeline

Direct Marketing Sales Representative

Astound Broadband
05.2023 - Current

Real Estate Broker

Park Place Properties
07.2021 - Current

Courier

Federal Express
11.2020 - Current

Personal Banker

JPMorgan Chase
05.2018 - Current

Front End Associate

Costco Wholesale
10.2017 - 12.2017

Foreman

Concrete Everywhere
06.2017 - 01.2018

High School Diploma -

South Kitsap High School

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