Dynamic professional with a strong background in customer service and logistics. Proven ability to manage medication processes and optimize route efficiency, ensuring high satisfaction and safety standards.
Overview
13
13
years of professional experience
Work History
Uber Driver
Uber
Cedar Rapids, IA
10.2018 - Current
Delivered safe and reliable transportation services to diverse clientele, ensuring high customer satisfaction.
Navigated complex urban environments using GPS technology to optimize route efficiency.
Maintained vehicle cleanliness and functionality through regular inspections and timely maintenance.
Adapted quickly to changing traffic patterns and passenger needs, enhancing service responsiveness.
Medication Manager
Terrace Glen Village
Marion, IA
03.2021 - 06.2026
Managed medication administration processes, ensuring compliance with regulatory standards and safety protocols.
Coordinated medication distribution to residents, optimizing inventory management and reducing discrepancies.
Trained staff on best practices for medication management, enhancing team competency and service quality.
Conducted regular audits of medication records, improving accuracy and accountability in documentation.
Medication Manager
Cottage Grove Place
Cedar Rapids, IA
02.2020 - 03.2021
Implemented new electronic health record systems, streamlining medication tracking and reporting procedures.
Collaborated with healthcare providers to evaluate resident medication regimens, promoting optimal therapeutic outcomes.
Led initiatives to improve medication safety protocols, resulting in enhanced resident care standards.
Mentored junior staff in medication management practices, fostering a culture of continuous learning and improvement.
Global Logistics Manager
Worldwise, LLC
Novato, CA
05.2018 - 10.2018
Manage the inbound tracking report by updating the inbound sheets for every delivery point in the US & Canada
Work with brokers daily to help facilitate clearances & movement of the inbound shipments.
Providing documentation for clearance & customs requirements in a very timely manner to avoid any delay on inbound
Quote shipments & handle all transfer activities to & from every location with exception of the 2 McAllen buildings & shipments between each location.
Quoting & cubing out loads for costing & sales team- Approve & track costs associated with all freight expenses
Track whse expenses against total sales for the company in a monthly report for upper management
Oversee daily activities in Calgary as it relates to WMT Canada & daily activities in Compton as it relates to transloads & transfers
Work closely with the planning team as it relates to inbound shipments & priorities
Global Logistics Specialist
Worldwise, LLC
Novato, CA
09.2013 - 05.2018
Manage the inbound tracking report by updating the inbound sheets for every delivery point in the US & Canada
Work with brokers daily to help facilitate clearances & movement of the inbound shipments.
Providing documentation for clearance & customs requirements in a very timely manner to avoid any delay on inbound
Quote shipments & handle all transfer activities to & from every location with exception of the 2 McAllen buildings & shipments between each location
Quoting & cubing out loads for costing & sales team- Approve & track costs associated with all freight expenses
Work closely with the planning team as it relates to inbound shipments & priorities
Education
Bachelor of Arts - Business Administration
Coe College
Cedar Rapids, IA
12-1999
Skills
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Good verbal, written and interpersonal skills
Good knowledge with Excel Manage reports in several formats
Experience in Logistics/shipping, distribution & manufacturing
Good math skills in the area of cubing out loads & palletization Import/export customs experience
Ability to organize and prioritize work and meet deadlines