Summary
Overview
Work History
Education
Skills
Timeline
Generic
Brandon Huynh

Brandon Huynh

Magnolia,TX

Summary

Currently an MIC (Manager in Charge) at H-E-B with 3 years of leadership experience managing cross-functional teams and driving store performance. Skilled at using data-driven insights to influence Partners and Managers, improve processes, and deliver strong business results. Highly organized and effective at managing multiple projects, coordinating resources, and collaborating with vendors and stakeholders. Focused on continuous improvement and building strong relationships to support successful project execution. Leadership approach centers on asking the right questions, finding data-backed solutions, and empowering teams to achieve goals.

Overview

5
5
years of professional experience

Work History

Manager in Charge

H-E-B Grocery
04.2023 - Current
  • Lead and develop Partners across multiple Sales and Operations areas, including Healthy Living, Beer & Wine, Dairy, Frozen, Total Store Sanitation, Facilities, and Cross-Functional teams—consistently driving record-breaking sales and top-quartile performance across the board.
  • Improved Labor Planning efficiency by 5–10% YoY through smart scheduling, talent development, and effective use of Partner hours—maximizing Storewide productivity and reducing waste.
  • Coordinated complex Storewide initiatives such as Overnight Case Cleaning by aligning Perishable Departments, Partner schedules, and execution plans—supporting operational excellence and improved scores in Sanitation and WGO readiness.
  • Leverage H-E-B Insights, Business Intelligence tools, and Microsoft platforms to create accurate holiday projections, guide Merchandising strategy, and support Department Leaders with data-driven plans for achieving sales and shrink goals.

MWT Internship

HEB Grocery Store
05.2022 - 08.2022
  • Completed a 10-week internship within H-E-B’s MWT division, gaining foundational knowledge of warehouse operations, safety protocols, and logistics flow.
  • Shadowed Team Leaders and Operations Leaders to learn day-to-day responsibilities, Partner coordination, and strategies for maintaining warehouse efficiency.
  • Supported shrink reduction efforts by identifying and addressing sanitation and organization issues in the Frozen zone, helping improve inventory accuracy and product care.
  • Participated in Safety Walk Audits and risk assessments, building awareness of Partner safety practices and contributing to a clean, hazard-free work environment.

Store Operation Internship

HEB Grocery Store
05.2021 - 08.2021
  • Partnered with Center Store and Shelf Edge teams to analyze and improve Subs/Shorts, developing a structured P.A.W Walk schedule to drive more accurate inventory counts and reduce out-of-stocks.
  • Collaborated cross-functionally with Curbside, Receiving, and Department Leaders to identify root causes of inventory discrepancies and implement solutions that improved on-shelf availability.
  • Gained hands-on experience with key backend Store Ops processes, including inventory management systems, shrink tracking, and replenishment cycles.
  • Contributed to storewide operational efficiency by aligning Sub/Short improvement efforts with daily routines and Partner workflows across multiple departments.

Assistant Service Manager

HEB Grocery Store
04.2020 - 04.2023
  • Oversaw daily operations of the Front End, managing Cashier schedules, breaks, and lane coverage to ensure smooth flow and minimize wait times during peak hours.
  • Anticipated and resolved Customer and Partner needs in real-time to reduce friction, improve service scores, and maintain a positive shopping experience.
  • Maintained full compliance with all Front-End SOPs and consistently met or exceeded quarterly metrics set by Corporate, including Scan Rate, IPM, and Customer Satisfaction.
  • Fostered a strong Partner culture by coaching Front-End team members on service expectations, operational readiness, and adherence to H-E-B’s Service Promise.

Education

Bachelor of Science - Logistics And Supply Chain Management

University of Houston
Houston, TX
01-2025

Skills

  • Project Leadership & Cross-Functional Team Coordination
  • Data Analysis & Business Intelligence (H-E-B Insights, Excel)
  • Process Improvement & Operational Planning
  • Scheduling, Forecasting & Resource Allocation

Timeline

Manager in Charge

H-E-B Grocery
04.2023 - Current

MWT Internship

HEB Grocery Store
05.2022 - 08.2022

Store Operation Internship

HEB Grocery Store
05.2021 - 08.2021

Assistant Service Manager

HEB Grocery Store
04.2020 - 04.2023

Bachelor of Science - Logistics And Supply Chain Management

University of Houston

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