Brandon Incremona

Negotiated and navigated complex scenarios to uphold company standards. Manage a large inventory, ensuring the profitability of the store. Managing and being responsible for 30 employees.

• Assisted in inventory management to ensure optimal stock levels and product availability.
• Collaborated with team members to replenish shelves efficiently during peak hours.
• Monitored expiration dates and rotated products to minimize waste and enhance freshness.
• Implemented best practices for product placement, improving visibility and customer access.
• Conducted regular audits of stock levels, ensuring accuracy in inventory records.
• Trained new staff on replenishment procedures and safety protocols for operational efficiency.
• Developed streamlined processes for restocking, reducing time spent on inventory tasks.
• Engaged with customers to provide product information and enhance shopping experience.

• Handled escalated tech support issues with diplomacy and professionalism, often resolving conflicts or misunderstandings between users and the IT department.
• Assisted in the creation of user-friendly tech support resources, improving overall user experience and satisfaction.
• Enhanced user experience by providing timely and effective tech support to students and faculty.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.