Brandon Johnson
Computer Technician
Granby,CT
Summary
Economical Computer Technician specializes in budget-minded exploitation of all owned assets. Optimizes ROI by correctly identifying repair or replacement value for components and systems. Talented at providing exceptional performance increases with minimal budgetary impact. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry/mid-level computer tech position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Computer Technician/Lead Computer Technician
Spacefitters LLC
04.2019 - 06.2022
- Patiently walked individuals through basic troubleshooting tasks, training new tech center employee's as well as troubleshooting/installing equipment for other departments.
- Managed team in refurbishing/processing PC systems and peripherals such as monitors, networking equipment, printers and more for client's such as Webster Bank, The Hartford, Hartford Steam, and especially 4-30k units per month for Hewlett-Packard. Boosted company revenue by repairing previously nonfunctional equipment, making it available for sale.
- Imaged and prepared new computers for integration into company networks and systems. Imaged and prepared 1-20k units of Dell product for several client's, including large public school districts such as Philadelphia, doctor's offices, and hospitals.
- Explained technical information in clear terms to promote better understanding for non-technical users across the company.
- Linked computers to network and peripheral equipment for internal company use as well as client product in our building or theirs.
- Served as backup for staff members, responding to system failure, maintenance emergencies, shortage of staff in shipping/receiving .
- Decommissioned outdated equipment, referring devices to appropriate recyclers or disposal personnel.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff as well as client product for sale/resale.
- Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
- Recommended new and replacement hardware and software purchases.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Monitored ticket resolution rates, confirming quick and effective technical service call outcomes. Primarily worked alongside Dell technical support, when working on client order's under warranty.
- Maintained accurate records of malfunctions, installations and service calls.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Commissioned third-party vendors and technicians to augment on-site technical support assets.
Material Handler
Spacefitters LLC
08.2018 - 04.2019
- Operated pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Attached identifying tags to containers to mark with identifying shipping information.
- Monitored production schedule to keep proper amount of inventory on hand.
- Packed items into appropriate containers for shipment.
- Received at least 200 products daily, as well as prepared it for shipping
Package Handler
UPS
03.2015 - 07.2018
- Followed verbal and written instructions to properly move and ship products.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assembled, sealed and loaded packages into correct trucks.
- Loaded 200-600 packages into trucks for delivery
Unit Supply Specialist
United States Army National Guard
01.2005 - 12.2012
- Developed comprehensive training programs for incoming personnel, increasing proficiency in supply management tasks.
- Coordinated transportation logistics for the movement of supplies between units or locations as needed.
- Reduced waste by implementing proper storage techniques for perishable items and hazardous materials.
- Collaborated with cross-functional teams to address logistics challenges, improving overall unit efficiency.
Education
High School Diploma -
Granby Memorial High School
Granby, CT 08.2000 - 06.2004
Skills
System Imaging
Reading books, playing video games, watching documentaries
I am an insatiable reader. I love anything to do with fantasy, scifi and history, but also anything that helps me learn or grow as a person. I also enjoy playing video games, and watching tv/movies in my free time.
Timeline
Computer Technician/Lead Computer Technician
Spacefitters LLC
04.2019 - 06.2022
Material Handler
Spacefitters LLC
08.2018 - 04.2019
Package Handler
UPS
03.2015 - 07.2018
Unit Supply Specialist
United States Army National Guard
01.2005 - 12.2012
High School Diploma -
Granby Memorial High School
08.2000 - 06.2004
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