Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Brandon Johnson

Royal Oak

Summary

Detail-oriented Department Manager recognized for providing exceptional leadership and guidance to employees. Responsible and dependable professional with several years of comprehensive experience overseeing staff, conducting training and implementing strategies. Familiar with successful training methodologies and industry developments.

Overview

15
15
years of professional experience

Work History

Department Manager

H&M
Auburn Hills
04.2017 - Current
  • Collaborated in recruiting and onboarding processes at both high and low volume stores.
  • Adapted quickly to changes in product levels to optimize customer service and sales.
  • Demonstrated strong leadership and team building skills to enhance store performance.
  • Executed shipping and receiving operations efficiently to maintain inventory accuracy.
  • Utilized clear communication to foster collaboration among team members and management.
  • Applied effective planning and organization techniques to streamline daily operations.
  • Exhibited adaptability in fast-paced retail environments, ensuring responsiveness to market trends.
  • Received Erling Persson award in 2019 for outstanding contributions to store success and team development.
  • Interim Store Manager from July 2025 through September 2025.
  • I am also a Department Manager trainer for our Area of stores.

Warehouse Supervisor

The Key Dot Company
Troy
03.2022 - 08.2023
  • Expanded knowledge of logistics and small business management in ecommerce environment.
  • Oversaw three direct reports while managing package shipments and order fulfillment.
  • Collaborated with Wholesale Manager, COO, and CEO to align business objectives.
  • Developed warehouse operations from inception, enhancing efficiency and functionality.
  • Facilitated creation of warehouse handbook to standardize procedures and training.
  • Executed warehouse setup and optimized product placement for streamlined shipping.
  • Managed inventory processes to maintain accurate stock levels and reduce delays.
  • Handled customer service inquiries through Gorgias, ensuring prompt resolutions.

Assistant Manager

Aeropostale
Flint
11.2010 - 04.2017
  • Hired as part-time seasonal employee in November 2010 and promoted to permanent Part-Time Sales Associate post-holiday season.
  • Trained new employees on store policies and customer service standards.
  • Progressed to Full-Time Sales Lead (Key Holder) by early 2012.
  • Achieved promotion to Full-Time Assistant Manager in 2013, serving until departure in 2017.
  • Developed inventory control techniques to maintain stock accuracy.
  • Enhanced supervisory skills through effective team leadership and training initiatives.
  • Optimized scheduling processes to ensure adequate staffing and coverage.
  • Applied problem-solving strategies to address customer inquiries and operational challenges.
  • Demonstrated strong attention to detail in daily tasks and store presentation.

Education

Associate Degree -

MOTT COMMUNITY COLLEGE
Flint, MI
01.2019

High School Diploma -

Carman-Ainsworth High School
Flint, MI
06-2008

Skills

  • Recruitment and onboarding
  • Inventory management
  • Team leadership
  • Training and development
  • Employee training
  • Time management
  • Team building

Languages

English

References

References available upon request.

Timeline

Warehouse Supervisor

The Key Dot Company
03.2022 - 08.2023

Department Manager

H&M
04.2017 - Current

Assistant Manager

Aeropostale
11.2010 - 04.2017

Associate Degree -

MOTT COMMUNITY COLLEGE

High School Diploma -

Carman-Ainsworth High School
Brandon Johnson