To obtain a position using my skills and expertise in loading and unloading, stock control, order preparation, and inventory management. Proficient in operating forklifts, pallet jacks and other warehouse equipment. Skilled in problem solving, multitasking, and working with a team. Able to stock shelves and work well in high stress environments. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Overview
9
9
years of professional experience
Work History
Slot Technician
Angel of the Winds Casino Resort
Arlington, WA
11.2025 - Current
Diagnosed and repaired gaming machines to ensure optimal functionality and guest satisfaction.
Conducted routine maintenance on slot machines, enhancing reliability and reducing downtime.
Collaborated with team members to troubleshoot complex technical issues effectively.
Implemented process improvements that increased efficiency in machine repairs and maintenance tasks.
Coordinated with vendors for parts procurement, ensuring timely availability of necessary components for repairs.
Set up and tested gaming machines and circuitry to conduct operational and functional tests, evaluating performance and reliability of gaming devices.
Maintained accurate records of all repair work completed on each machine, allowing for easy reference when future issues arose.
Streamlined the installation process for new slot machines, reducing downtime and minimizing disruptions to casino operations.
Conducted thorough evaluations of gaming machines, identifying areas for improvement or potential issues before they escalated into larger problems.
Enhanced customer satisfaction by providing timely and efficient repair services for malfunctioning machines.
EVS Technician
Angel of the Winds Casino and Resort
Arlington, Washington
02.2024 - 11.2025
Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
Provided routine maintenance to equipment, such as changing vacuum bags, filters and brushes.
Inspected rooms for cleanliness prior to guest arrival.
Cleaned spills promptly with appropriate products in accordance with established procedures.
Organized closets, drawers and shelves in order to maintain neatness throughout the facility.
Ensured that all cleaning supplies were stored properly when not in use.
Responded quickly to customer requests or complaints regarding housekeeping services.
Monitored inventory of cleaning supplies and ordered additional items when necessary.
Checked rooms after being serviced to make sure they meet quality standards.
Reported any repairs or damages observed during routine rounds of inspection.
Followed procedures for using and disposing of disinfectant chemical cleaners.
Operated and maintained cleaning equipment, performing repairs as necessary.
Collected and disposed of biohazard waste according to OSHA regulations.
Serviced, cleaned and restocked restrooms.
Kept business entrances clean, tidy and professional in appearance.
Followed company uniform, performance and security policies with every job.
Followed safety processes for all manual and electric cleaning equipment.
Seasonal Worker
Adidas Outlet
Marysville, WA
11.2023 - 02.2024
Cleaned, organized, and maintained backroom storage areas.
Provided excellent customer service at all times.
Performed price changes as directed by supervisor.
Monitored stock levels and reported low inventory levels to management team.
Cleaned work areas and maintained grounds and landscaping.
Unloaded delivery trucks and verified accuracy of incoming shipments against invoices.
Replenished items on shelves as needed to maintain adequate supply levels.
Sorted merchandise into appropriate departments for display or sale.
Inspected products for quality control purposes prior to stocking shelves.
Stocked shelves with incoming inventory items.
Assisted customers with product selection and purchase decisions.
Processed returns and exchanges according to company policy.
Kept up-to-date on current promotions, policies, and procedures.
Identified shrinkage issues and reported them to management team.
Greeted customers entering the store and answered inquiries.
Assisted shoppers in locating desired items within the store.
Identified needs of customers promptly and efficiently.
Understood and followed oral and written directions.
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assisted with customer requests and answered questions to improve satisfaction.
Warehouse Assistant
Labels Plus
Everett, WA
01.2018 - 11.2023
Assembled customer orders and built pallets for successful delivery
Ensured warehouse areas were clean, organized and secure at all times
Moved inventory into allocated spaces within the warehouse
Examined stock to verify conformance to quality specifications
Assisted in sweeping floors, storing equipment and various other maintenance tasks
Operated forklift and performed vehicle safety checks, reporting discrepancies to supervisor
Received and logged shipments into inventory
Packed, sealed, labeled, and affixed postage for shipping
Managed incoming/outgoing shipments
Unloaded trucks using forklifts or pallet jacks when necessary.
Delivered products to customer locations on time.
Retail Sales Associate
Walmart
Marysville, WA
07.2017 - 01.2018
Restocking of shelves
Unloading of trucks with incoming merchandise
Greeted customers and engaged in conversation to assess needs
Cleaned and organized sales floor
Located merchandise on racks or shelves to assist customers
Replenished sales floor shelves
Cleaned shelves, counters and tables
Inventoried stock and requisitioned new inventory
Watched for and recognized security risks and thefts.
Education
High School Diploma -
Stanwood, WA
Skills
Construction Projects/Tool Usage
Constructed projects assembling furniture to specific instructions
Proficient in using many tools such as: wrenches, screwdrivers, drill, car jack, assorted wrenches
Performed routine car maintenance including oil change, alternator change, rotate tires