Michael Hill
Lake Elsonore,CA
Summary
To utilize my personality, education, and skill set to obtain a rewarding and challenging position with advancement opportunities. Professional technician with robust experience in maintaining and repairing gaming machines. Expertise in troubleshooting and resolving technical issues, ensuring optimal machine performance. Strong focus on team collaboration, adaptable to changing needs, and committed to achieving results. Skilled in electronics, mechanical systems, and customer service, providing reliable support in high-demand environments.
Overview
11
11
years of professional experience
Work History
Slot Technician
Pechanga Resort Casino
05.2024 - Current
- Trouble shooting slot machine
- Tool knowledge
- Familiar with casino floor
- Guest assistance on machine
- Timely response to calls
- Contributed to a safe gaming environment by adhering to strict safety protocols during repairs and installations.
DPS Floor Officer
Department of Public Safety
04.2023 - 05.2024
- De-Escalation skills
- Enforcing company policy
- Intervening in undesirable activity
- Escorting guest and team members
- Maintaining a safe environment
- Removing undesirable guest
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Power Generation Equipment Repair
U. S. Army
01.2014 - 01.2022
- Leader of Men and Women
- Power Generation and Equipment Repair
- Electrical and Mechanical Knowhow
- Major and Minor Voltage Assessment (2K – 60K)
- Gas and Diesel Engine Repair
- Schematic Readings
- Highly Decorated and Honorably Discharged
Education
High School Diploma -
Corona High School
Corona, CA05-2014
Skills
- Professional
- Goal Oriented
- Problem Solver
- Highly Motivated
- Team Player
- Interpersonal Skills
- Character
- Integrity
- Electrical Troubleshooting
- Guest service
- Hand tool expertise
- Machine Maintenance
References
Available upon request
Timeline
Slot Technician
Pechanga Resort Casino
05.2024 - Current
DPS Floor Officer
Department of Public Safety
04.2023 - 05.2024
Power Generation Equipment Repair
U. S. Army
01.2014 - 01.2022
High School Diploma -
Corona High School
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