Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Silva

Yuba City

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Slot Technician

Hard Rock Hotel and Casino Sacramento
09.2021 - Current
  • Troubleshoot games and return them to operational status
  • Ram Clear and verify games
  • Complete projects with fellow team members
  • Performed minor repairs and made adjustments to slot machines to resolve common problems.
  • Set up and tested gaming machines and circuitry to conduct operational and functional tests, evaluating performance and reliability of gaming devices.

Slot Tech Manager

Hard Rock Hotel and Casino Sacramento
12.2023 - 09.2024
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Organized professional development programs for staff, leading to improved performance and skill sets.

Slot Tech Project Supervisor

Hard Rock Hotel And Casino Sacramento
09.2022 - 12.2023
  • Coordinated, managed and organized special projects relevant to new machine installations, conversions, slot moves, player tracking and signs.
  • Created and maintained daily and weekly reports for upper management.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Exercised leadership capabilities by successfully motivating and inspiring others
  • Achieved on-time completion of all projects by effectively delegating tasks and monitoring progress.
  • Delivered completed projects on time by prioritizing multiple tasks.

Compliance Specialist

Enterprise Rancheria Gaming Commission
09.2020 - 09.2021
  • Monitored and assessed compliance risks associated with operational processes and procedures.
  • Identified, investigated and documented compliance violations and recommended corrective measures.
  • Investigated and documented all violations of compliance regulations to determine necessary improvements.
  • Supported team by pitching in to complete special projects.

Slot Operations Supervisor

Hard Rock Hotel and Casino Sacramento
10.2019 - 09.2020
  • Compiled training materials for new employees and tracked skill development.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Interceded between employees during arguments and diffused tense situations.
  • Motivated and trained employees to maximize team productivity.

Slot Technician

Hard Rock Hotel and Casino Sacramento
07.2019 - 10.2019
  • Populate machines with locks and player tracking
  • Performed minor repairs and made adjustments to slot machines to resolve common problems.
  • Set up and tested gaming machines and circuitry to conduct operational and functional tests, evaluating performance and reliability of gaming devices.

Warehouse Lead

Valley Fine Foods
08.2018 - 07.2019
  • Lead a small team of 3-5 people
  • Coordinate with Logistics on outbound and inbound shipments
  • Verify orders that are shipping out
  • Train new personnel

Warehouse Associate

North Valley Agricultural Services
09.2017 - 08.2018
  • Pull will call orders for customers
  • Provide excellent customer service
  • Restock products
  • Perform weekly and monthly cycle counts

Warehouse Associate

Sierra Nevada Cheese
12.2016 - 09.2017
  • Maintain the cleanliness of the warehouse
  • Pulled orders that was needed for production
  • Provided customer service to truck drivers

Hazmat Technician

National Response Corporation
04.2016 - 12.2016
  • Remediate chemical spills
  • Work close with co-workers to get the job done safely
  • Organized and sort chemicals into their proper disposal tanks

Education

Bachelors Degree - Transportation and Logistics Management, Aviation Maintenance

American Public University
Charles Town, West Virginia

Sacramento City College
Sacramento, California

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Butte College
Oroville, California
2008

Skills

  • Critical Thinking
  • Effective Conflict Resolution Skills
  • Special Projects
  • Maintenance and Repair
  • Gaming Regulations
  • Game Testing
  • Complex Problem-Solving
  • Project Requirements
  • Hardware Troubleshooting
  • Microsoft Office
  • Time Management
  • Casino Rules and Regulations

Timeline

Slot Tech Manager

Hard Rock Hotel and Casino Sacramento
12.2023 - 09.2024

Slot Tech Project Supervisor

Hard Rock Hotel And Casino Sacramento
09.2022 - 12.2023

Slot Technician

Hard Rock Hotel and Casino Sacramento
09.2021 - Current

Compliance Specialist

Enterprise Rancheria Gaming Commission
09.2020 - 09.2021

Slot Operations Supervisor

Hard Rock Hotel and Casino Sacramento
10.2019 - 09.2020

Slot Technician

Hard Rock Hotel and Casino Sacramento
07.2019 - 10.2019

Warehouse Lead

Valley Fine Foods
08.2018 - 07.2019

Warehouse Associate

North Valley Agricultural Services
09.2017 - 08.2018

Warehouse Associate

Sierra Nevada Cheese
12.2016 - 09.2017

Hazmat Technician

National Response Corporation
04.2016 - 12.2016

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Butte College

Bachelors Degree - Transportation and Logistics Management, Aviation Maintenance

American Public University

Sacramento City College

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