Capable Educational Support Professional experienced working in challenging environments. Excited about opportunity to take next career step into the field of IT.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Slot Technician
White Oak Casino
03.2024 - Current
Performed repairs and made adjustments to slot machines to resolve common problems.
Improved slot machine performance by conducting regular maintenance and troubleshooting tasks.
Maintained accurate records of all repair work completed on each machine, allowing for easy reference when future issues arose.
Installed new machines and converted existing machines into new games by changing the software and updating them.
Enhanced customer satisfaction by providing timely and efficient repair services for malfunctioning machines.
Educational Support Professional
Invest Early
08.2017 - 05.2023
Used troubleshooting skills with classroom technology
Enhanced learning using audio-visual equipment and computers
Supported teachers by completing assigned tasks
Worked in a Team environment to ensure all tasks were completed
Built strong relationships with students, staff and parents
Assisted parents on the phone and in person
Experience handling and deescalating difficult parents
Assisted in the planning and implementation of curriculum and weekly lesson plans.
Skills
Social perceptiveness
Critical thinking
Ability to work independently and in a Team environment as needed
Repaired gaming pc by testing and replacing parts
Printers, laptops, desktop computers, iPads, overhead projectors, and Bluetooth devices
Windows, MacOs, Linux, iOS, and Android
Relationship building
Good driving record
Machine Maintenance
Certification
Google IT Support Professional Certification, 05/01/23