Summary
Overview
Work History
Education
Skills
analyzing and playing sports, writing stories, reading
Timeline
Generic

James Hoffman

Bullhead City,AZ

Summary

Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking customer service position. Offering excellent communication and good judgment.

Overview

12
12
years of professional experience

Work History

Slot Attendant

The New Pioneer
Laughlin, NV
01.2019 - Current
  • Repaired problems and maintained machines in good working order.
  • Troubleshot machine malfunctions and diagnosed root causes.
  • Dispensed machine payouts and provided change for players.
  • Set up new loyalty memberships and updated existing accounts.

Driver

Uber
Los Angeles, CA
02.2015 - 12.2018
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Server Shift Leader

Al Gelato
Los Angeles, CA
11.2010 - 02.2015
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.

Education

High School Diploma -

Warren Central High School
Indianapolis, IN
05.1993

Skills

  • Social Perceptiveness
  • Reading Comprehension
  • Guest Accounts
  • New Product Information

analyzing and playing sports, writing stories, reading

I enjoy playing most sports and being active, as well as breaking them down. I like gathering information and predicting the outcome. In addition, creative writing has always been a passion, mostly short stories. I also read a lot in my down time.

Timeline

Slot Attendant

The New Pioneer
01.2019 - Current

Driver

Uber
02.2015 - 12.2018

Server Shift Leader

Al Gelato
11.2010 - 02.2015

High School Diploma -

Warren Central High School

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James Hoffman