Colton Carrere
Zamora,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Slot Floor Supervisor
Colusa Casino Resort
02.2023 - Current
- Directs and oversees all duties performed by slot floor persons.
- Assists with training, counseling and evaluating slot team members.
- Verifies check in and out for change banks and Redemption Booths.
- Approves slot machine payoffs in assigned area.
- Evaluates and motivates slot team members.
- Ensures compliance with company standards and gaming regulations. Administers departmental policies and procedures.
- Responsible for all guest service related tasks in assigned areas.
- Managed teams of 4-6 Slot attendants at any given time.
Security Supervisor
Colusa Casino
07.2020 - 02.2023
- Recorded incident reports with detailed accounts of occurrences.
- Managed teams of 5-6 security officers
- Managed scheduling and conducted performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Responded swiftly to security incidents and effectively resolved security issues.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Established and maintained close working relationships with local law enforcement officers.
Security Officer
Colusa Casino
09.2019 - 07.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Valet Parking Attendant
Colusa Casino
04.2018 - 09.2019
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Answered general questions about facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Inspected vehicles prior to parking and during retrieval to detect damage.
- Escorted drivers to vehicles and helped load or carry large items.
Pizza Delivery Driver
Round Table Pizza, Inc
10.2016 - 04.2018
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Education
No Degree - Animal Science
Butte College
Oroville, CAHigh School Diploma -
Colusa High School
Colusa, CA05.2016
Skills
- Handling Procedures
- Social Perceptiveness
- Active Listening
- Device Maintenance
- Production Goals
- Time Management
- Dispensing Jackpots
- Critical Thinking
- Policy and Procedure Understanding
Timeline
Slot Floor Supervisor
Colusa Casino Resort
02.2023 - Current
Security Supervisor
Colusa Casino
07.2020 - 02.2023
Security Officer
Colusa Casino
09.2019 - 07.2020
Valet Parking Attendant
Colusa Casino
04.2018 - 09.2019
Pizza Delivery Driver
Round Table Pizza, Inc
10.2016 - 04.2018
No Degree - Animal Science
Butte College
High School Diploma -
Colusa High School
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