Brandon Kim
Los Angeles,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Posses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Boba Barista
Boba Zzing
06.2023 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Cashier
Seoul Pho
12.2021 - 07.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
Education
Bachelor of Science - Game Design And Interactive Media
University of California Irvine
Irvine, CA06.2026
High School Diploma -
Fairfax High School
Los Angeles, CA06.2022
Skills
- Issue Resolution
- Microsoft Office
- Online Orders Preparation
- Customer Service Excellence
- Time Management Skills
- Technology Usage(Advanced)
- Guest Inquiries
- Order Taking
- Cash Register Operation
Timeline
Boba Barista
Boba Zzing
06.2023 - Current
Cashier
Seoul Pho
12.2021 - 07.2022
Bachelor of Science - Game Design And Interactive Media
University of California Irvine
High School Diploma -
Fairfax High School
Similar Profiles
Vu Khang LamVu Khang Lam
Quality Focused Manager at Boba Boba BelmontQuality Focused Manager at Boba Boba Belmont
Caden HarperCaden Harper
Part-Time Store Supervisor at Boba Boba.Part-Time Store Supervisor at Boba Boba.
Christopher PhamChristopher Pham
Manager at BOBA BOBAManager at BOBA BOBA
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group
IRIS LOPEZIRIS LOPEZ
Senior Improvement Coach at CORE DistrictsSenior Improvement Coach at CORE Districts