Hannah Swindell
Lutz,FL
Summary
Experienced barista with a background in beverage and food preparation, customer service, and cleanliness protocols. Skilled in crafting traditional and innovative tea and coffee beverages. Strong communication skills with ability to create welcoming atmosphere for customers. Proven track record of improving customer satisfaction and driving business growth through quality service.
Overview
5
5
years of professional experience
Work History
Boba Barista
Presotea
Tampa, FL
01.2025 - Current
- Prepared high-quality coffee and tea beverages, following established recipes.
- Maintained cleanliness and organization of the work area and equipment.
- Engaged with customers to create a welcoming atmosphere in the café.
Lead Barista
Teastori
Tampa, FL
01.2023 - 07.2023
- Collaborated with team members to ensure smooth service flow.
- Restocked supplies and ingredients to meet daily demands.
- Trained new baristas on company policies and procedures.
Barista
Starbucks
Arlington, Virginia
06.2021 - 12.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Efficient and organized during high-volume periods and special events.
- Followed health, safety and sanitation guidelines to pass state inspections.
Education
Bachelor of Science - Criminology
University of South Florida
Tampa, FL12-2024
Skills
- Customer service
- Conflict resolution
- Time management
- Team collaboration
- Critical thinking
- Adaptability in fast-paced environments
- Workflow management
Timeline
Boba Barista
Presotea
01.2025 - Current
Lead Barista
Teastori
01.2023 - 07.2023
Barista
Starbucks
06.2021 - 12.2021
Bachelor of Science - Criminology
University of South Florida