Hilary Florian
Los Angeles,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Focused on customer satisfaction and team productivity. Pursues every opportunity to support team members and proactively address issues. Willingness to work in new environments to meet team goals.
Overview
2
2
years of professional experience
Work History
Boba Barista
7 Leaves Cafe
04.2023 - Current
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Trained new staff members on proper drink preparation, resulting in consistent product quality across the team.
- Recommended products based on solid understanding of individual customer needs and preferences.
Team Member
CAVA
07.2022 - Current
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Sought out ways to go above and beyond job requirements.
Education
Bachelor of Science - Dietetics
California State Polytechnic University, Pomona
Pomona, CA06.2026
High School Diploma -
32Nd Street / USC Performing Arts Magnet
Los Angeles, CA06.2022
Skills
- Customer Service
- Multitasking Capabilities
- Willingness to Learn
- Adaptability in Fast-Paced Environments
- Drink Preparation Expertise
- Menu Memorization
- Customer Service Excellence
- Reliability and Punctuality
Additional Information
1. February 16th, 2021 - April 30th, 2021, Los Angeles
Cohort 3 Visual Internship under Dr. Karen Saysay
2. Stevia Research Study Participant at Cal Poly Pomona
- 6 weeks drinking stevia and doing 24 hour recalls.
Timeline
Boba Barista
7 Leaves Cafe
04.2023 - Current
Team Member
CAVA
07.2022 - Current
Bachelor of Science - Dietetics
California State Polytechnic University, Pomona
High School Diploma -
32Nd Street / USC Performing Arts Magnet