Brandon King
Mansfield,TX
Summary
Proactive Senior Leader successful at overseeing functions of the store with multiple employees and front-line managers to achieve demanding goals. Successful at creating cohesive, results-oriented teams by setting clear policies and vision.
Overview
17
17
years of professional experience
Work History
Install Sales Manager
Lowes Home Improvment
11.2021 - Current
- Developed strong relationships with vendors, resulting in timely delivery of products and services.
- Enhanced team performance by providing ongoing training, coaching, and support to sales staff.
- Fostered solid partnerships with external stakeholders such as suppliers or manufacturers for optimal resource allocation.
- Inventoried installation supplies before scheduling installations or ordering more.
- Supports Pro and Installed Sales performance by identifying training and talent gaps based on data analysis and store/customer feedback, developing action plans to close gaps in partnership with the Store Leadership team, role plays with employees on selling behaviors and provides feedback to Store Leadership with specific action plans to improve performance.
- Ensures execution and realization of in-store strategies to optimize sales, service, and customer satisfaction, consistently across the assigned area.
- Responsible for all install programs within an assigned district to ensure achievement of sales, margin, close rate and profitability goals.
- Remains knowledgeable regarding industry standards and trends to aid in setting priorities, executing programs, and determining actions plans.
- Serves as point-of-contact for District and Store Leadership to support and provide a consistent Pro and DIFM experience across all stores in the assigned area.
Executive Leader
Super Target
01.2019 - 11.2021
- Resolved problems proactively and decisively, applying business acumen and sound judgment.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Corrected operational discrepancies by developing and executing process improvements.
- Implemented succession planning by training and developing associates into leadership positions.
- Diminished total loss by implementing effective operational improvements.
CO Store Manager
Super Walmart
01.2018 - 01.2019
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
- Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
- Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
- Recruited, interviewed and hired qualified employees to provide top-quality service.
- Coached and developed store associates through formal and informal interactions.
- Conducted analysis to address productivity and improve employee morale.
- Assessed, optimized and elevated operations to target current and expected demands.
Store Manager
Walgreens
11.2007 - 01.2018
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Coached and developed store associates through formal and informal interactions.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
- Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
Education
Some College (No Degree) - Basics
Tarrant County College District
Fort Worth, TXBachelor - Business Management
University of Phoenix
Skills
- Business performance management
- Operations planning
- Sales strategies and planning
- Team management
- Inventory control
- Install business acumen
Timeline
Install Sales Manager
Lowes Home Improvment
11.2021 - Current
Executive Leader
Super Target
01.2019 - 11.2021
CO Store Manager
Super Walmart
01.2018 - 01.2019
Store Manager
Walgreens
11.2007 - 01.2018
Some College (No Degree) - Basics
Tarrant County College District
Bachelor - Business Management
University of Phoenix