Brandon Kniffin
Mt Clemens
Summary
Detail-oriented individual with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks efficiently in fast-paced environments. Proactively identifies and addresses issues, optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Asset Protection Manager
Macy's
11.2023 - Current
- Oversee a team of Asset Protection Supervisors and Detectives, ensuring effective security measures and loss prevention strategies
- Implement and manage security protocols, resulting in a 20% decrease in inventory shrinkage
- Conduct risk assessments and investigations to address security breaches and operational inefficiencies
- Develop and deliver training programs on security and loss prevention best practices
Asset Protection Captain
Macy's
05.2021 - 11.2023
- Supervised Asset Protection Detectives and coordinated daily operations to prevent theft and ensure compliance with policies
- Led investigations into suspected fraud and theft, collaborating with law enforcement when necessary
- Analyzed security footage and data to identify patterns and potential security threats
- Improved team performance by creating targeted training sessions and performance reviews
- Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on colleague/customer safety.
Asset Protection Detective
Macy's
05.2019 - 05.2021
- Conducted undercover surveillance to identify and prevent theft and other security issues
- Worked closely with store management to resolve loss prevention issues and implement effective security solutions
- Compiled detailed reports on investigations and incidents for management review
- Assisted in the development of new security protocols based on observed trends and incidents
Bouncer/Doorman
Tequila Blue
07.2020 - 08.2021
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Ejected unruly patrons from premises.
Education
A.A.S. - Criminal Justice - Law Enforcement
Oakland Community College
Farmington Hills, MI08.2021
Skills
- Security systems management
- Internal audits
- Case report writing
- Physical security
- Risk management
- Problem-solving abilities
- Team leadership
- Emergency management
- Investigation techniques
- Conflict resolution techniques
Certification
- OSHA Certified
- CPR/First Aid/AED Certification - American Heart Association
Timeline
Asset Protection Manager
Macy's
11.2023 - Current
Asset Protection Captain
Macy's
05.2021 - 11.2023
Bouncer/Doorman
Tequila Blue
07.2020 - 08.2021
Asset Protection Detective
Macy's
05.2019 - 05.2021
- OSHA Certified
- CPR/First Aid/AED Certification - American Heart Association
A.A.S. - Criminal Justice - Law Enforcement
Oakland Community College
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