Brandon Kowalski
Bolingbrook
Summary
Versatile and diligent, with a proven track record in enhancing workplace safety and customer satisfaction at Allied Universal Security Services. Excelled in emergency response, significantly improving security protocols. Demonstrated exceptional problem-solving and customer service skills, fostering a secure and welcoming environment. Maintains strict cleanliness standards, ensuring safety and quality in all responsibilities.
Overview
5
5
years of professional experience
Work History
Meat Department Clerk
Whole Food Market
12.2023 - 04.2024
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
Security Officer
Allied Universal Security Services
01.2022 - 10.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Patrolled and monitored office building premises.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Flex Security Officer
Allied Universal Security Services
04.2020 - 02.2021
- Promoted compliance with federal, state, local laws, ensuring adherence to industry best practices regarding safety regulations.
- Conducted comprehensive investigations into security incidents, gathering evidence and providing recommendations for corrective actions.
- Maintained access control systems, ensuring only authorized individuals were allowed entry into secured areas.
- Supported client operations by maintaining a safe and secure environment for employees, visitors, and assets.
- Adapted to the needs of multiple different locations including a public library, a Party City warehouse, as well as Elmhurst hospital.
Lifeguard
Lifetime Fitness Center
04.2019 - 09.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Education
High School Diploma -
Downers Grove South High School
Downers Grove06-2013
Skills
- Customer service
- Workplace safety
- Safety awareness
- Cleanliness standards
- Positive attitude
- Team player
- Problem-solving
- Attention to detail
- Multitasking
Timeline
Meat Department Clerk
Whole Food Market
12.2023 - 04.2024
Security Officer
Allied Universal Security Services
01.2022 - 10.2023
Flex Security Officer
Allied Universal Security Services
04.2020 - 02.2021
Lifeguard
Lifetime Fitness Center
04.2019 - 09.2019
High School Diploma -
Downers Grove South High School
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