Dynamic professional with expertise in customer service and team leadership. Skilled in conflict resolution and promoting a positive work environment. Focused on improving operational efficiency and supporting team development.
Overview
8
8
years of professional experience
Work History
Crew Scheduler
Allegiant Airlines
Las Vegas, Nevada
04.2025 - Current
Adjusted flight assignments and schedules based on operational requirements.
Communicated schedule changes and availability updates to crew members.
Ensured compliance with FAR 121, FAR 117, and CBA regulations for crew schedules.
Resolved staffing conflicts to facilitate smooth operations during peak periods.
Assistant Director & Call Specialist
Mathnasium - The Math Learning Center
Las Vegas, NV
02.2024 - 02.2025
Developed and led team of instructors to optimize daily operations for enrolled families.
Curated parent relationships, ensuring services met students' needs consistently.
Managed administrative tasks efficiently, maintaining adequate staffing and office supplies.
Established functional mise en place at tutoring center to enhance work culture.
Conducted interviews and training sessions, providing ongoing evaluations for instructors.
Spearheaded incoming and outgoing calls across 12 franchise locations to drive enrollment.
Math Tutor
University of Nevada, Las Vegas
Las Vegas, NV
10.2022 - 02.2024
Educated students in a small group setting on a drop-in basis.
Utilized mathematical and communication skills to support students in understanding concepts for college-level statistics, calculus, and algebra.
Line Cook/Prep Cook/Shift Supervisor
Blue Ribbon Restaurants
Las Vegas, NV
03.2017 - 12.2019
Utilized basic math skills with cash handling till counts, making weekly deposits, and adjusting organizational recipes for the expected flow of customers.
Handled customer complaints smoothly to ensure all party's needs were heard and understood.
Worked in a fast-paced environment and performed daily tasks throughout the restaurants as needed.