Brandon Le
Kenner,LA
Summary
Dynamic Account Manager/Producer with extensive experience in client relationship management and customer service excellence. Demonstrated ability to leverage effective communication and sales strategies to exceed revenue targets while retaining loyal customers. Known for a strong focus on account growth and client satisfaction, aiming to further enhance business development efforts.
Overview
3
3
years of professional experience
Work History
Account Manager/Insurance Producer
Derek Morel State Farm
New Orleans, Louisiana
03.2024 - Current
- Provide comprehensive solutions to prospective clients.
- Provide detailed explanations of various coverage options and discounts.
- Resolve inquiries and issues related to products and services.
- Manage policyholder accounts, process payments, and resolve any concerns.
Assistant Manager
BAO
Baton Rouge, Louisiana
08.2022 - 03.2024
- Managed schedule adherence and unexpected adjustments efficiently.
- Directed a highly efficient and goal-oriented team towards successful outcomes.
- Address daily issues like customer dissatisfaction, supply runs, and last-minute call-outs.
- Enhanced customer satisfaction through effective interaction management.
- Executed multiple tasks crucial for maintaining smooth operations.
Education
Bachelor of Science - Political Science
Louisiana State University
Baton Rouge, LA05-2023
Skills
- Lead prospecting
- Preparing contracts
- Converting leads
- Customer satisfaction
- Sales solutions
- Relationship building
- [Software] CRM
- Hospitality and accommodation
- Complaint management
- Sales negotiations
- Customer relationship management (CRM)
- Account servicing skills
- Cold calling skills
- Networking skills
- Excellent communication skills
Licenses
- LA Property & Casualty
Timeline
Account Manager/Insurance Producer
Derek Morel State Farm
03.2024 - Current
Assistant Manager
BAO
08.2022 - 03.2024
Bachelor of Science - Political Science
Louisiana State University