Summary
Overview
Work History
Education
Skills
Certification
References
Epic Go Live History
Timeline
Generic

Brandon Lee Ewsichek

West Mifflin,PA

Summary

I am seeking a position where I can utilize my excellent communication skills and in depth knowledge of Epic Systems and clinical workflows. As well as my knowledge in using data courier and building EAM, EMP and PGP records. I am seeking opportunities in which I can use my skills and medical background to further broaden my knowledge in the epic systems. Highly skilled Systems Analyst with practical experience in system design, data management, and software development. Strengths include problem-solving abilities, strong communication skills, and expertise in technology integration. Previous roles have seen significant improvements in system efficiency and productivity through innovative solutions and process optimizations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Intermediate Systems Analyst

UPMC
Pittsburgh, PA
05.2022 - Current
  • Epic-certified professional on the Bridges team at UPMC focused on implementing EpicCare Link across all facilities.
  • Compiled state-specific practices and analyzed data for correct go-live sequence.
  • Collaborated with Epic representatives to guarantee smooth go-live.

Clinical Service Desk Agent

Ettain Group
12.2021 - Current
  • Fielding calls in regards to all modules of epic and providing proper resolution for users issues
  • Fielding calls in regards to Dragon products and providing proper resolution for the users issue
  • Utilizing ticketing softwares such as ServiceNow, ZenDesk, Remedy, Ivanti, Footprints and Service Manager
  • Assisted in building Epic CareLink Sites and users accounts using data courier and creating EAM, EMP and PGP and ensuring proper workflows therein

Clinical Service Desk Lead

Nuance Communications
02.2016 - 12.2021
  • Fielding calls in regards to all modules of epic and providing proper resolution for users issues
  • Fielding calls in regards to Dragon products and providing proper resolution for the users issue
  • Utilizing ticketing softwares such as ServiceNow, ZenDesk, Remedy, Ivanti, Footprints and Service Manager
  • Assisted in building Epic CareLink Sites and users accounts using data courier and creating EAM, EMP and PGP and ensuring proper workflows therein
  • Assisted management in the training of new agents and writing training documentation
  • Assisted management in auditing of agents documentation with the goal of ensuring proper billing for every interaction with the clients users

Epic Go-Live Consultant

Physician Technology Partners
05.2014 - 02.2016
  • Training Physicians and Nurses at the elbow in Ambulatory modules of Epic
  • Assisting Physicians in personalizing Epic to streamline their workflows
  • Assisted in developing and establishing workflows

Epic Go-Live Consultant

Leidos Health
03.2014 - 10.2015
  • Provide support to nursing staff in the operating room on charting in Epic
  • Assist client management in establishing workflows in the operating room
  • Assisted Physicians in proper ordering techniques in order to streamline the flow of patient in the operating room

Epic Go-Live Consultant

CSI Healthcare IT
03.2012 - 10.2015
  • Training nurses and physicians in Ambulatory and Inpatient modules of Epic
  • Assisting Physicians in demonstrating and implementing workflows
  • Personalizing Epic for providers, building smart phrases and preference lists

Credentialed Epic Go-Live Trainer/Consultant, Team Lead

Acro Service Corporation
01.2012 - 10.2015
  • Train endusers in Optime/Anesthesia
  • Manage staff by scheduling and assuring that consultants were in appropriate areas
  • Assist endusers in a inpatient and ambulatory in proper charting and workflow

Epic Trainer, Cerner, Meditech Go-Live Consultant Team Lead

Alego Health
Eastlake, USA
06.2011 - 10.2015
  • Company Overview: Eastlake, Ohio
  • Training Physicians and Nurses in proper charting with the OpTime module of Epic
  • Identify the workflow of Providers, nurses and staff
  • Assist physicians, nurses and support staff in the implementation of Epic, Cerner and Meditech
  • Educate medical staff of importance of proper documentation and best practices to do so
  • Managing 6+ staff members in 4 units during Go-Live
  • Eastlake, Ohio

Medical Assistant and Unit Clerk

Southwest General Hospitals Urgicare
05.2011 - 05.2012
  • Perform Urine and Hair Drug Screens
  • Acquired blood and urine specimens for laboratory testing
  • Assisted physicians in minor surgeries and sutures
  • Register patients using both Cerner and Allscripts

Education

General and Prerequisites for medical career -

Cuyahoga Community College
Cleveland, OH
06.2012

Medical Assistant Diploma -

Sanford Brown College
Middleburg Heights, OH
06.2011

Highschool Education -

Brunswick Highschool
Brunswick, OH
05.2002

Skills

  • Epic charting
  • Data analysis
  • Workflow optimization
  • Systems integration
  • User training
  • Ticketing systems
  • Collaboration
  • Problem solving

Certification

  • Epic Cadence Certification
  • Epic Care Link Certification
  • Epic Care Everywhere Certification

References

Available Upon Request

Epic Go Live History

  • Allegheny Health System, Pittsburgh, PA, 07/15, 11 weeks, Epic Ambulatory Optimization
  • Tri-County Cardiology, Pittsburgh, 06/15, 4 weeks, Epic Ambulatory/Cupid
  • OB/ONC West Penn, Pittsburgh, PA, 05/15, 5 weeks, Epic Beacon/Ambulatory
  • Forbes Hospital, Pittsburgh, PA, 04/15, 2 weeks, Epic Inpatient CPOE/ClinDoc
  • Forbes Oncology, Pittsburgh, PA, 03/15, 5 weeks, Epic Beacon/Ambulatory
  • Wakemed Hospital, Raleigh, NC, 02/15, 4 weeks, Epic Optime/Anesthesia
  • Cleveland Clinic, Amherst, OH, 01/15, 3 weeks, Epic Ambulatory
  • Novant Hospital, Mathews, NC, 12/14, 1 week, Epic Beacon
  • Novant Hospital, Wilkesboro, NC, 08/14, 3 weeks, Epic Beacon
  • Highline Hospital, Tacoma, WA, 07/14, 2 weeks, Epic Radiant
  • University of Michigan, Ann Arbor, MI, 05/14, 6 weeks, Epic Optime/Anesthesia
  • St. Francis Hospital, Tulsa, OK, 05/14, 2 weeks, Epic Ambulatory
  • Novant Hospital, Huntersville, NC, 03/14, 3 weeks, Epic Optime/Anesthesia
  • Wyandotte Hospital, Wyandotte, MI, 02/14, 6 weeks, Epic Optime/Anesthesia, CPOE
  • Henry Ford Hospital, Detroit, MI, 11/13, 4 weeks, Epic Optime/Anesthesia, CPOE, ClinDoc, ASAP, ADT, Beacon
  • Cleveland Clinic Hospital, Cleveland, OH, 09/13, 2 weeks, Epic Optime/Anesthesia
  • West Bloomfied Hospital, West Bloomfield, MI, 08/13, 4 weeks, Epic Optime/Anesthesia, CPOE, ClinDoc, ADT
  • Henry Ford Hospital Wave 3, Detroit, MI, 06/13, 6 weeks, Epic Ambulatory
  • Fairview Hospital, Cleveland, OH, 05/13, 2 weeks, Epic Optime/Anesthesia
  • Euclid Hospital, Cleveland, OH, 04/13, 2 weeks, Epic Optime/Anesthesia
  • Aultman Hospital, Canton, OH, 02/13, 3 weeks, Cerner Inpatient CPOE
  • Mercy Medical Center, Canton, OH, 01/13, 2 weeks, Meditech CPOM
  • St. John Westshore, Westlake, OH, 01/13, 2 weeks, Meditech CPOM
  • St. Vincent Hospital, Cleveland, OH, 12/12, 2 weeks, Meditech CPOM
  • Hillcrest Hospital, Mayfield Heights, OH, 11/12, 6 weeks, Epic Optime/Anesthesia
  • Fairview Hospital, Cleveland, OH, 10/12, 4 weeks, Epic Optime/Anesthesia
  • University of Michigan, Ann Arbor, MI, 08/12, 8 weeks, Epic Ambulatory
  • Norton Healthcare, Louisville, KY, 07/12, 4 weeks, Epic Ambulatory, Cadance
  • University of Michigan, Ann Arbor, MI, 05/12, 8 weeks, Epic Ambulatory, ASAP
  • Bronson Healthcare, Kalamazoo, MI, 04/12, 2 weeks, Epic Optime/Anesthesia, CPOE, ClinDoc, ADT
  • Norton Health Care Wave 1, Louisville, KY, 03/12, 4 weeks, Epic Ambulatory, Cadance
  • University of Michigan, Ann Arbor, MI, 01/12, 6 weeks, Epic ADT, Prelude, Cadance, BedTime
  • Lutheran Hospital, Cleveland, OH, 11/11, 4 weeks, Epic CPOE
  • Lakewood Hospital, Lakewood, OH, 10/11, 4 weeks, Epic CPOE
  • Shaker Children’s Hospital, Cleveland, OH, 10/11, .5 weeks, Epic ClinDoc
  • Medina Hospital, Medina, OH, 09/11, 1.5 weeks, Epic ClinDoc
  • Fairview Hospital, Cleveland, OH, 09/11, 2 weeks, Epic CPOE
  • Marymount Hospital, Garfield Heights, OH, 06/11, 4 weeks, Epic CPOE

Timeline

Intermediate Systems Analyst

UPMC
05.2022 - Current

Clinical Service Desk Agent

Ettain Group
12.2021 - Current

Clinical Service Desk Lead

Nuance Communications
02.2016 - 12.2021

Epic Go-Live Consultant

Physician Technology Partners
05.2014 - 02.2016

Epic Go-Live Consultant

Leidos Health
03.2014 - 10.2015

Epic Go-Live Consultant

CSI Healthcare IT
03.2012 - 10.2015

Credentialed Epic Go-Live Trainer/Consultant, Team Lead

Acro Service Corporation
01.2012 - 10.2015

Epic Trainer, Cerner, Meditech Go-Live Consultant Team Lead

Alego Health
06.2011 - 10.2015

Medical Assistant and Unit Clerk

Southwest General Hospitals Urgicare
05.2011 - 05.2012

General and Prerequisites for medical career -

Cuyahoga Community College

Medical Assistant Diploma -

Sanford Brown College

Highschool Education -

Brunswick Highschool
Brandon Lee Ewsichek