Summary
Work History
Education
Skills
Timeline
Generic

Brandon Lynch

Forest City,NC

Summary

Dynamic sales professional with proven expertise at T-Mobile in customer relations and sales closing. Skilled in assessing customer needs and recommending tailored solutions, resulting in increased customer satisfaction and repeat business. Strong interpersonal communication and product knowledge drive successful outcomes in fast-paced environments. Committed to delivering exceptional service and achieving sales targets.

Work History

Sales Representative

T-Mobile
Forest City, NC
  • Assessed customer needs to recommend wireless plans, devices, and feature upgrades.
  • Explained promotions, contract terms, and billing details to support informed purchasing decisions.
  • Processed activations, upgrades, and account changes using retail sales systems.
  • Resolved service concerns by troubleshooting device issues and coordinating account support.
  • Maintained accurate records for sales transactions, orders, and customer interactions.
  • Built rapport with customers to identify opportunities for add-ons and cross-sells.

Cashier

Big Lots
  • Processed customer transactions accurately using point-of-sale system.
  • Counted cash drawer and balanced register at shift close.
  • Greeted shoppers and provided friendly checkout support.
  • Handled returns, exchanges, and price adjustments following store policies.
  • Scanned merchandise quickly while maintaining accurate pricing and discounts.
  • Bагged purchases carefully and organized carts for efficient customer flow.
  • Replenished register supplies and maintained clean checkout area.

Sales Associate

Cricket Wireless
  • Assisted customers with wireless plan selection, device setup, and accessory recommendations.
  • Processed sales transactions accurately using point-of-sale systems and cash handling procedures.
  • Explained rate plans, promotions, and service features to support informed purchase decisions.
  • Activated phones, SIM cards, and accounts while resolving basic service questions.
  • Maintained organized inventory, restocked merchandise, and verified product availability.
  • Troubleshot device issues and directed customers to appropriate account or technical support.

Sales Associate

Metro by T-Mobile
  • Supported store presentation by merchandising displays and keeping sales floor organized.
  • Built customer relationships through attentive service, product knowledge, and follow-up communication.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Rutherford Opportunity Center
Forest City, NC
06.2013

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Product and service knowledge
  • Sales expertise
  • Sales closing

Timeline

Sales Representative

T-Mobile

Cashier

Big Lots

Sales Associate

Cricket Wireless

Sales Associate

Metro by T-Mobile

High School Diploma -

Rutherford Opportunity Center

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