Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Work History
Courtesy Clerk/Cashier
Randalls
5219 Farm To Markets 1960 Rd W, Houston Tx 77069
06.2022 - 08.2022
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Processed both cash and card purchases and returns.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Assisted customers by answering questions and fulfilling requests.
Received and processed customer payments.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.