Brandon Mackovick
Youngstown,OH
Overview
1
1
year of professional experience
Work History
IT Support Specialist
Fone Fixers
Austintown, Ohio, United States
08.2022 - 11.2023
- Managed and operated company data bases using Excel and Access on a daily basis.
- Experience in logging sales, customer data and transactions.
- Worked on troubleshooting problems and finding reliable solutions for customers.
- Displayed reliability by frequently managing in-store on my own.
- Operated and repaired physical mobile phones and personal computers.
- Experience in software and data entry.
- Displayed teamwork and reliable communication in a workplace environment.
- Displayed reliability by showing for work on time and staying late.
- Displayed multitasking skills by being proficient in time and responding to customer requests in a fast and timely manner.
- Focus of customer satisfaction.
- Displayed friendly and open communication to customers leading to retention.
- Displayed a trust-worthy and safe environment for work.
Education
Computer/Information Technology Administration and Management
Kent State University Geauga And Twinsburg Academic Center
Twinsburg, OH05-2022
High School Diploma -
Boardman High School
Boardman, OH05-2020
Skills
- Customer Satisfaction
- Customer Support
- Customer Retention
- Account Management
- Computer Hardware
- Computer Literacy
- Computer Science
- Computer Repair
- Computer Maintenance
- Computer Networking
- Data Entry
- Databases
- Data Centers
- Customer Service
- Customer Experience
- Communication
- Sales
- Hardware diagnostics
Languages
English
Interests
- Electronics and Circuit Building
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- I enjoy helping others and giving back to the community
Timeline
IT Support Specialist
Fone Fixers
08.2022 - 11.2023
Computer/Information Technology Administration and Management
Kent State University Geauga And Twinsburg Academic Center
High School Diploma -
Boardman High School