Brandon Maggiore
Summary
Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
Work History
Sales Representative
Maguire Hyundai
07.2021 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Sales Assistant
Northtown Hyundai
11.2019 - 10.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
Team Leader
Just For Kids
06.2018 - 10.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
High School Diploma -
Niagara Wheatfield High School
Sanborn, NY06-2018
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales closing
- Sales development
- Complex Problem-solving
- Customer retention
- Negotiation tactics
- Upselling and cross selling
Timeline
Sales Representative
Maguire Hyundai
07.2021 - Current
Sales Assistant
Northtown Hyundai
11.2019 - 10.2020
Team Leader
Just For Kids
06.2018 - 10.2019
High School Diploma -
Niagara Wheatfield High School
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