High School Diploma -
Lila Maria Mercedes Mayoral
Ponce, PR05.2017
Brandon Malave
El Paso,TX
Education
Certification
- CompTIA SEC + CE
- Google IT Support
- Contract Officer Representative CE - US Army
- Signal Support Systems Specialist Course (US Army)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Summary
Dedicated and versatile Signal Support Specialist and IT Specialist with 4 years of combined experience in providing technical support, maintaining communication systems, and managing IT infrastructure. Adept at troubleshooting complex issues and implementing effective solutions to enhance operational efficiency. Seeking to leverage expertise in signal support operations and IT administration in a challenging and dynamic environment.
Quote
I Don't care that they stole my idea . .I care that they Don't have any of their own
Nikola Tesla
Skills
- Technical Issue Analysis
- Application Installations
- Software Configuration
- Incident Response
- Wide-Area Networks
- Network Security Management
- Virtual Private Networks
- Compliance Monitoring
- Access Control
- Application Security
- Planning and Scheduling
- Leadership and Supervision
- Performance Evaluation
- Information Security
- Satellite Communications
- Wireless Networking
Timeline
Facility Manager
US Army
10.2023 - Current
Border Patrol Agent
Department Of Homeland Security
04.2023 - 10.2023
IT Specialist
US Army
10.2021 - 07.2022
Signal Support Specialist (25U)
US Army Reserve
10.2019 - 10.2023
High School Diploma -
Lila Maria Mercedes Mayoral
Work History
Facility Manager
US Army
10.2023 - Current
- Improved facility efficiency by implementing preventive maintenance programs and optimizing resource allocation.
- Boosted employee satisfaction with well-maintained workspaces and prompt resolution of maintenance requests.
- Managed a team of technicians, providing training and guidance for improved performance and professional development.
- Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
- Supervised staff of 8 in day-to-day activities.
Border Patrol Agent
Department Of Homeland Security
04.2023 - 10.2023
- Improved overall team performance through consistent training and professional development sessions.
- Collaborated with fellow agents to conduct successful operations in high-risk areas, resulting in increased safety for the community.
- Monitored surveillance equipment to detect illegal activities along the border efficiently and effectively.
- Strengthened border security by conducting thorough inspections of vehicles, cargo, and travelers.
Signal Support Specialist (25U)
US Army Reserve
10.2019 - 10.2023
- Enhanced communication capabilities by installing and maintaining signal support systems and networks.
- Improved operational readiness by providing technical assistance and training for local area networks.
- Increased efficiency in equipment management, conducting inventory and maintenance checks on assigned communication assets.
- Supported mission success by establishing and operating battlefield radio systems during training exercises and deployments.
- Trained and mentored junior personnel, leading to a 50% increase in team proficiency.
IT Specialist
US Army
10.2021 - 07.2022
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Optimized network performance through regular monitoring and maintenance.
- Reduced downtime by identifying potential issues and resolving them proactively.
- Patched software and installed new versions to eliminate security problems and protect data.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Provided technical support to end-users, resolving hardware and software issues with a 98% satisfaction rate.
Languages
Spanish
Native or Bilingual
English
Professional Working
Security Clearance
DoD T3 Secret Security Clearance.
Computer/Technical & Others Skills
Microsoft Suite ( Office 365, Word, Excel, Power Point, Outlook)
Networking Knowledge ( LAN, WAN)
Active Directory
Operating systems (Linux-MAC-Windows)
Remedy Ticketing System
Overview
4
4
years of professional experience
3
3
Certificate
2
2
Languages
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