Brandon Marin
Hallandale Beach,United States
Summary
Luxury-oriented client advisor with experience in high-end service, client relationship building, and consultative selling. Adept at delivering personalized experiences, maintaining strong brand presentation, and fostering long-term client loyalty. Bilingual in English and Spanish, with a polished, service-driven approach suited to Cartier’s client experience standards.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Client experience coordinator
Cartier
Aventura, United States
10.2025 - Current
- Developed and maintained strong relationships with clients to enhance overall satisfaction and loyalty.
- Implemented a new client on boarding process that reduced the time.
- Collaborated with cross-functional teams to align client expectations with service delivery.
- Managed client inquiries and resolved issues promptly, maintaining a high level of service quality.
- Coordinating with sales associates to elevate clients expectations, experiences, and satisfaction
- Back of house operations experience
- Inventory
- Service experience
High-Performance Sales & Installation Specialist
ESW
02.2020 - Current
- Achieved annual sales by providing high-end impact window solutions to residential and commercial clients.
- Cultivated a loyal client base through personalized service and attention to detail, ensuring client satisfaction and repeat business.
- Leveraged consultative selling techniques to understand customer needs.
- Managed the full client experience, from initial consultation through to post-installation follow-up, ensuring a seamless, high-quality service.
Sales Associate/ Customer Service
The UPS Store
01.2025 - 12.2025
- Provided outstanding service in processing shipments and up selling premium shipping solutions, ensuring customer needs were met efficiently.
- Demonstrated strong multitasking abilities and maintained composure in a high-volume, fast-paced retail environment.
- Offered technical support for printing and document services, ensuring customers received a seamless experience.
Sales Associate
Nike
03.2024 - 03.2025
- Provided personalized product recommendations and attentive service in a high-volume retail setting, ensuring a consistently positive customer experience.
- Consistently met and exceeded sales goals by promoting new product launches and cultivating strong customer relationships.
- Maintained comprehensive product knowledge to support informed recommendations and uphold Nike's brand image.
- Executed visual merchandising standards by organizing displays and maintaining an appealing, brand-aligned store environment.
- Fostered customer loyalty by delivering engaging, service-driven interactions that encouraged repeat visits.
Server
Call me Gaby
01.2020 - 01.2022
- Delivered refined, personalized service in a high-end dining environment, consistently ensuring an elevated guest experience aligned with luxury standards.
- Expertly unsold premium wine and food pairings, contributing to higher check averages and enhancing the overall dining experience.
- Built lasting relationships with regular guests through attentive service, discretion, and professionalism-driving repeat business and guest loyalty.
- Demonstrated strong multitasking and communication skills while maintaining composure and grace under pressure in a fast-paced, detail-focused setting.
- Collaborated closely with team members and management to uphold brand standards, resolve guest concerns promptly, and exceed expectations.
Education
High school Diploma -
Avant Garde Academy
07.2018 - 01.2022
Skills
Luxury Client Service, Client Relationship Building, Consultative Selling, Cross-Selling, Client Retention, Customer Experience, Product Knowledge, Sales Coordination, Team Collaboration, Problem Solving, Conflict Resolution, Attention to Detail, Retail Operations, POS Systems, Inventory Management
Languages
English Native and Spanish Native
Timeline
Client experience coordinator
Cartier
10.2025 - Current
Sales Associate/ Customer Service
The UPS Store
01.2025 - 12.2025
Sales Associate
Nike
03.2024 - 03.2025
High-Performance Sales & Installation Specialist
ESW
02.2020 - Current
Server
Call me Gaby
01.2020 - 01.2022
High school Diploma -
Avant Garde Academy
07.2018 - 01.2022