BRANDON MARMION
Bartender
Tybee Island ,GA
Summary
Accomplished Head Bartender with a proven track record at Carolina Ale House, adept in customer service and liquor knowledge. Expert in increasing customer satisfaction and loyalty through exceptional service and crafting high-quality cocktails. Trained new staff in responsible alcohol service, showcasing strong multitasking and an outgoing personality.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bartender
Pier 16
08.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Head Bartender
Carolina Ale House
08.2014 - 08.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Marketing
Axia College
Online 09.2009
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Customer service expertise
- Responsible Alcohol Service
- Service-oriented mindset
Certification
Georgia TIPS Certificate
Timeline
Bartender
Pier 16
08.2020 - Current
Head Bartender
Carolina Ale House
08.2014 - 08.2020
Marketing
Axia College
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