Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Solar Sales Representative
DayBright Solar
San Diego, California
11.2023 - 02.2024
Promoted, sold and secured new accounts.
Resolved customer complaints in a timely manner while maintaining positive relationships.
Identified potential customers, assessed customer needs and interests, and provided information on product features.
Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
Loan Officer
Utah Community Credit Union
Orem, UT
10.2022 - 09.2023
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Reviewed credit histories, income statements, and other financial information of loan applicants.
Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.
Tracked and managed new leads and followed up on referral business.
Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
Identified opportunities for cross-selling additional products and services.
Cashier/Cashier's Assistant
Costco Wholesale
Spanish Fork, UT
05.2021 - 04.2022
Helped customers find specific products, answered questions, and offered product advice.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Director, Benefits Enrollment Services at Daybright/US Retirement and Benefits PartnersDirector, Benefits Enrollment Services at Daybright/US Retirement and Benefits Partners