Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Claims Adjuster
State Farm
Columbus, Ohio
01.2024 - Current
Interpreted policy language to determine coverage for insureds under various lines of business.
Negotiated settlements with claimants or their representatives in order to resolve disputes quickly and economically.
Developed relationships with attorneys, experts and vendors in order to ensure prompt service when necessary.
Utilized computer systems such as Microsoft Office Suite and specialized software programs used by the company.
Performed special projects upon request from management; completed tasks efficiently while meeting deadlines.
Sales Consultant
Georgesville Nissan
Columbus, Ohio
03.2023 - 11.2023
Established long-term relationships with key contacts at client companies.
Developed and maintained relationships with clients to increase sales revenue.
Analyzed customer needs and preferences to recommend appropriate products.
Provided detailed product information to customers, including features, prices, and availability.
Conducted market research to identify new business opportunities.
Performed cold calls to prospective customers to introduce company offerings.
Maintained accurate records of all sales activities in the CRM system.
Reviewed property records and performed research to determine ownership of properties.
Associate Banker
JP Morgan Chase
Columbus, Ohio
04.2022 - 03.2023
Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
Ensured compliance with banking regulations and procedures in daily operations.
Processed loan applications and prepared credit analysis reports.
Analyzed customer needs and provided appropriate financial solutions.
Developed detailed knowledge of products offered by the bank including deposit accounts, investments, loans.
Loss Claims Loan Specialist & Collateral Proce
Pnc Financial Services Group Inc
02.2021 - 03.2022
Assist Customers with their claims
Assist customers with the correct processes for repairing their property
Entering and processing checks
Order Inspections
Review the itemized estimates with the customers to explain what work the insurance company was releasing funds
Calculating Checks to identify the actual cash value and the depreciation to explain the process to the homeowners
Able to identify vacant and secured properties in order to pass to our point of contact for claims
Knowledgeable of task and functions
Preparing documents to confirm properties are paid in full to send to the county
Quality Control Group Leader
Dmax
Dayton, OH
05.2018 - 01.2021
Conducted regular inspections of materials and products to ensure quality standards were met.
Assessed and documented any non-conformance issues, including corrective action plans.
Maintained accurate records of all inspections, tests and measurements performed.
Provided technical support to production staff regarding quality control related matters.
Trained new personnel on quality assurance techniques and methods.
Developed efficient systems for tracking product test results and performance data.
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm