Brandon McGinnis

Warehouse Associate & Problem Solver | July 2024 – Present

• Execute diverse operational tasks, including Jam Clear, Platform Operations, Safety Tasks, Packing, Rebin, Induct, Tray Sorter, MRS Sorter, Water Spider, and PG/PA duties, ensuring efficient workflow and operational excellence.
• Perform picking, stowing, inventory counting, and problem-solving to maintain seamless logistics operations.
• Engage proactively in robotics, AFM, and safety protocols, significantly enhancing workplace efficiency and safety standards.
• Lead troubleshooting initiatives to swiftly resolve operational challenges.

Site Assistant Manager | 2023 – 2024

• Oversaw daily operations of a high-volume car wash facility, ensuring excellent customer service.
• Trained, mentored, and managed team members to maintain service quality and operational standards.
• Managed inventory, scheduling, and vendor relationships, optimizing resources and operational costs.
• Enhanced public speaking and leadership abilities through regular staff meetings and direct customer engagement.

Amazon Fulfillment Center – LGB3

Multi-Role Associate (Safety, AFM, Robotics, Picking, Stowing, Inventory) | 2021 – 2023

• Mastered diverse operational roles, including inventory control, robotics operations, automated fulfillment management (AFM), and safety compliance.
• Conducted in-depth training sessions for team members on operational best practices and safety standards.
• Actively contributed to cross-departmental collaboration, boosting overall productivity and accuracy in fulfillment processes.

Assistant Manager | 2020 – 2021

• Managed front- and back-of-house restaurant operations, including customer interactions, food quality, and staff management.
• Coordinated staff scheduling, training, inventory control, and supply chain management.
• Improved customer satisfaction scores through proactive conflict resolution and outstanding service delivery.

Assistant Manager | 2019 – 2020

• Supervised daily operational activities, ensuring smooth service during peak business hours.
• Handled inventory management, ordering, and vendor coordination, ensuring consistent product availability and quality.
• Strengthened relationships with clientele, significantly improving repeat business.

• Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
• Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
• Managed practice schedules, ensuring efficient use of time and resources for optimal results.

Customer Service Associate & Team Lead | 2017 – 2019

• Delivered exceptional customer experiences in a fast-paced restaurant environment.
• Trained and guided new hires, enhancing team performance and customer satisfaction.
• Managed cashier duties, inventory processes, and contributed to operational improvements.