Jacobo Rivera
Irving,TX
Summary
Results-driven professional with a proven track record at Amazon DFW 6, adept in operating PIT machinery and leading cross-functional teams. Excelled in enhancing safety and efficiency, evidenced by training associates in PIT operations. Fluent in English and Spanish, showcasing exceptional interpersonal and organizational skills. Demonstrated ability to meet tight deadlines, ensuring customer satisfaction.
Overview
13
13
years of professional experience
Work History
Amazon Tier 1 Associate
Amazon DFW 6
Coppell, TX
06.2016 - Current
Tier 1 Associate,Pit Ambassador,Process Guide(PG)
- Trained multiple associates to operate PIT machinery within the RSR Department safely according with Amazon safety rules
- Current Process Guide(PG)for the RSR Department
- Trained and certified to access the Amazon Robotics floor using maintenance manager
- To keep stow/pick stations clear of obstacles reducing down time,clearing drive crashes and obstacles in and around stations
- Trained and certified to operate the following PIT
- AGV(Automatic Guided Vehicle)
- Turret Truck
- Order Picker
- Stand Up
- Walkie Rider,Transport,IDRT
- Robo Stow Operator
Bar Backup
Hyatt Regency DFW
DFW Arport
06.2014 - 05.2016
Customer Service Background in a fast paced environment
Fluent in English and Spanish
Order Builder
Dr Pepper Snapple Group
Irving, TX
03.2011 - 05.2014
Preparing customer orders for delivery
Ensuring customer orders are fulfilled on time
Education
High School Diploma -
Long Beach Polytechnic High School
Long Beach, CA06.2009
Skills
- Self Motivated
- Cross-Functional Teamwork
- Organizational Skills
- Interpersonal Skills
- Error Detection
- Background in Customer Service
Timeline
Amazon Tier 1 Associate
Amazon DFW 6
06.2016 - Current
Bar Backup
Hyatt Regency DFW
06.2014 - 05.2016
Order Builder
Dr Pepper Snapple Group
03.2011 - 05.2014
High School Diploma -
Long Beach Polytechnic High School