Brandon McGinnis
Willard,MO
Summary
Dynamic and results-oriented professional with extensive experience in leadership, retail management, customer service, and operations. Rapidly advanced into management roles due to a proven track record of strong performance, accountability, and the ability to foster meaningful relationships with customers and team members. Skilled in navigating sales-driven environments, managing inventory effectively, coaching employees, and consistently delivering exceptional customer experiences. Driven by performance-based compensation and eager to utilize exceptional communication, leadership, and problem-solving skills in a commission-based sales role.
Overview
2027
2027
years of professional experience
Work History
Retail Sales Supervisor
Staples, The Office Supply Superstore
Springfield, MO
02.2026 - Current
- Supervise daily operations to ensure optimal customer service and store performance.
- Train and mentor team members on sales techniques and product knowledge.
- Implement inventory management practices to maintain stock levels and reduce shrinkage.
- Analyze sales data to identify trends and drive promotional strategies.
- Address customer inquiries and resolve issues promptly to enhance satisfaction levels.
Material Handler / Line Attendant / General Laborer
Kraft Heinz
Springfield, MO
06.2024 - 01.2026
- Promoted through multiple operational roles while supporting production, inventory, and material flow in a high-volume manufacturing environment.
- - Coordinate material flow to support uninterrupted production operations.
- - Receive, verify, stage, and transport materials throughout the facility.
- - Operate forklifts, pallet jacks, RF scanners, and material handling equipment safely and efficiently.
- - Maintain inventory accuracy and organized storage locations.
- - Communicate with production teams and leadership to prioritize material needs.
- - Follow GMP, safety, quality, and 5S standards.
- - Demonstrate reliability, adaptability, and strong time management in a fast-paced environment.
- - Collaborate across departments to meet production goals and minimize downtime.
Store Manager
GameStop
Springfield, MO
05.2023 - 12.2024
- Promoted from Senior Guest Advisor to Assistant Store Leader and then Store Manager due to strong performance and leadership ability.
- - Managed daily sales operations, inventory, cash handling, and employee scheduling.
- - Built customer relationships through product recommendations and exceptional service.
- - Trained and coached team members to improve sales performance and customer satisfaction.
- - Maintained operational compliance and store profitability goals.
- - Resolved customer concerns and created positive customer experiences.
General Manager
Firehouse Subs
Springfield, MO
2022 - 2023
- - Directed daily restaurant operations, staffing, scheduling, inventory, and financial performance.
- - Trained and developed employees while maintaining operational standards.
- - Improved customer satisfaction through leadership and service excellence.
- - Managed food costs, labor costs, and inventory controls.
- - Fostered a positive and productive team culture.
- - Oversaw daily operations, ensuring adherence to company standards and policies.
General Manager
Sonic Drive in
Columbus Kansas
2020 - 12.2022
- Oversaw daily operations, ensuring adherence to company standards and policies.
- Developed and implemented strategies to enhance customer service and satisfaction.
- Managed inventory levels, reducing waste through improved supply chain practices.
- Trained and mentored staff, fostering a culture of teamwork and excellence.
Associate Manager
Sonic Drive-In
Springfield, MO
01.2015 - 2019
- - Assisted in managing daily operations of a high-volume quick-service restaurant.
- - Supervised employees, coordinated schedules, and supported training initiatives.
- - Maintained customer service standards and operational efficiency.
- - Assisted with inventory management and cost-control efforts.
- - Helped drive profitability through strong team leadership and execution.
Education
High School Diploma -
Ash Grove
Ash Grove, MO05-2016
Skills
- Goals and performance
- Customer relationship building
- Relationship building and management
- Cash handling and reconciliation
- Superior work ethic
- Decision-making
- Critical thinking
- Adaptable to changing demands
- Time management
- Reliability
Accomplishments
turn around operator off the year 2021 2022
Best profit margin increase 2021
Timeline
Retail Sales Supervisor
Staples, The Office Supply Superstore
02.2026 - Current
Material Handler / Line Attendant / General Laborer
Kraft Heinz
06.2024 - 01.2026
Store Manager
GameStop
05.2023 - 12.2024
Associate Manager
Sonic Drive-In
01.2015 - 2019
General Manager
Firehouse Subs
2022 - 2023
General Manager
Sonic Drive in
2020 - 12.2022
High School Diploma -
Ash Grove