Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Security Officer
Allied Universal Security Services
02.2021 - 04.2023
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Wireless Cellular Sales Rep
Russell Cellular
04.2019 - 01.2020
Produce Associate
Walmart
10.2016 - 05.2018
Just transferred from my first year as a backroom associate and then my second year as a electronics sales associate into a produce associate.