Brandon Mcleod
Summary
Dynamic professional with a solid background in customer service and inventory management, demonstrated during my tenure at Desert Industries. Skilled in payment processing and problem-solving, I excel in meeting customer needs and streamlining operations. Proven ability to enhance customer satisfaction and team efficiency, with a track record of maintaining a clutter-free work environment.
Overview
8
8
years of professional experience
Work History
Sales Associate/Cashier
Deseret Industries
03.2019 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisting customers in retail with warm customer service assistance
- Operating cash register, handling cash/credit card transactions processing payments
- Keeping work area clean and organized
- Managing merchandise organization and stocking new items in assigned area
- Keeping assigned area and maintaining merchandise organization
Greeter
Target
11.2021 - 01.2022
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted guests with product selection, enhancing overall shopping experience and satisfaction.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
Crew Member
McDonalds
03.2018 - 10.2018
- Maintain superior customer service
- Coordinating with co-workers to complete assigned tasks
- Manage customer service staff
- Maintain a positive and professional demeanor while handling a high volume of customer orders in fast paced environments
- Supervised daily operations during peak hours, enhancing workflow and reducing wait times for customers.
- Implemented process improvements that streamlined order preparation, increasing overall efficiency of service delivery.
Education
High School -
Highland High School
Salt Lake City, UT06-2015
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Cash handling
- Relationship building
- Friendly and outgoing
Timeline
Greeter
Target
11.2021 - 01.2022
Sales Associate/Cashier
Deseret Industries
03.2019 - Current
Crew Member
McDonalds
03.2018 - 10.2018
High School -
Highland High School