Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
CAP 2 Supervisor
Walmart
North Dartmouth, MA
02.2013 - 11.2023
Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
Responded quickly and effectively to any issues or complaints raised by customers regarding their use of the CAP2 system.
Contributed to merchandising ideas at team meetings to increase sales.
Utilized POS systems and inventory management software to streamline operations and improve accuracy.
Supervised CAP 2 team to ensure all tasks were completed in a timely manner.
Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Updated visual merchandising displays to attract customers and promote sales.
Monitored staff performance and provided guidance when necessary.
Laborer
Spherion Staffing
New Bedford, MA
04.2011 - 10.2012
Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
Prepared items for transportation installing bracing, padding and strapping to prevent damage.
Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.