Brandon Melock
Battle Creek
Summary
Practiced Dealer provides positive table game experiences. Accurately calculates payouts and properly utilizes gaming equipment to seamlessly manage games. Prioritizes positive customer service outcomes with patient communication of procedures and calm demeanor throughout hostile interactions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Table Games Dealer
Gun Lake Casino & Resort
01.2024 - Current
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Enforced game rules to maintain fair paly and avoid disputes.
- Learned and followed company procedures to maintain consistency and standards.
- Answered players questions and resolved disputes to provide excellent customer service.
Table Games Dealer
FireKeepers Casino & Hotel
04.2024 - 11.2024
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Welcomed customers and established immediate rapport to encourage gameplay.
- Prepared players to join games by explaining rules and exchanging money for chips.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
Self Employed Delivery Driver
Instacart & Doordash
09.2017 - 04.2024
- Organization of customers orders
- Communication with customers to make sure their expectations were met
- Choosing the best products to meet the customers needs
- Making sure of a timely delivery
- Kept track of mileage driven and fuel used for tax purposes
Content Creator
Netease Games
01.2018 - 11.2022
- Creating video content with the intent to promote their products
- Worked with Davinci Resolve, Camtasia, and Open Broadcaster Software (OBS)
- Wrote scripts, recorded dialogue, and edited and published videos for social media sites
Voice Over Artist
RadioDaddy
- Voice over work and production for customers needing work for commercials, radio advertisements, and radio shows
- Proficient in Adobe Audition, Final Cut Pro, and Avid
Color Commentator
BLGaming
01.2012 - 02.2018
- Video game commentating including play-by-play for online multiplayer games and tournaments
Call Screener
WTAM
01.2011 - 08.2011
- Answering multi-line calls from listeners for the morning show
- Screened questions and comments for the radio host
- Worked with board operator to put on a smooth show
Voice Over / Audio Production and Imaging
Morning Show Central
01.2011 - 08.2011
- Produced voice overs and imaging for Morning Show Central
Live Support & In-Game Referee
Major League Gaming
08.2009 - 07.2010
- Online Chat Support and assisted players with technical PC support for online games
- Resolved player conflicts and matches
Education
Public Safety Telecommunicator 1, 7th Ed. - Public Safety Communications
APCO Institute
03.2023
Some College - Radio & Communications
Ohio Center for Broadcasting-Valley View
08.2011
GED - General Studies
State of Florida
07.2009
Skills
- Payoff control
- Gaming commission compliance
- Game management
- Game rules
- Strong mathematical skills
- Excellent customer service
Certification
- Public Safety Telecommunicator 1, 7th Ed.
- Driver's License
- Certificate in Radio & TV Broadcasting
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Table Games Dealer
FireKeepers Casino & Hotel
04.2024 - 11.2024
Table Games Dealer
Gun Lake Casino & Resort
01.2024 - Current
Content Creator
Netease Games
01.2018 - 11.2022
Self Employed Delivery Driver
Instacart & Doordash
09.2017 - 04.2024
Color Commentator
BLGaming
01.2012 - 02.2018
Call Screener
WTAM
01.2011 - 08.2011
Voice Over / Audio Production and Imaging
Morning Show Central
01.2011 - 08.2011
Live Support & In-Game Referee
Major League Gaming
08.2009 - 07.2010
Voice Over Artist
RadioDaddy
Some College - Radio & Communications
Ohio Center for Broadcasting-Valley View
GED - General Studies
State of Florida
- Public Safety Telecommunicator 1, 7th Ed.
- Driver's License
- Certificate in Radio & TV Broadcasting
Public Safety Telecommunicator 1, 7th Ed. - Public Safety Communications
APCO Institute
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