Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rochelle Ramirez-Orta

Las Vegas

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Table Games Dealer position. Ready to help team achieve company goals and to learn more games.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Table Games Dealer

Palace Station Hotel & Casino
10.2024 - Current
  • Created a pleasant atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Monitored game for potential security risk to protect operation and players.
  • Assisted players with placing bets, educating on game rules to increase understanding.

Bell Desk Dispatcher

The Mirage
08.2021 - 07.2024
  • Directed dispatching, routing, and tracking of luggage and personal belongings of guests.
  • Communicated with bell men and hotel personnel to coordinate timely delivery of belongings and special requests.
  • Provided customers with information on hotel services.
  • Excellent communication skills, both verbal and written.

Server

Planet 13 Las Vegas
05.2020 - 06.2021
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

Adult Individualized Study
Las Vegas, NV
01-2012

Skills

  • Game management
  • Payoff control
  • Gaming commission compliance
  • Stress tolerance
  • Excellent customer service
  • Table management
  • Cash management

Certification


  • Blackjack
  • Baccarat
  • Roulette

Timeline

Table Games Dealer

Palace Station Hotel & Casino
10.2024 - Current

Bell Desk Dispatcher

The Mirage
08.2021 - 07.2024

Server

Planet 13 Las Vegas
05.2020 - 06.2021

High School Diploma -

Adult Individualized Study

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Rochelle Ramirez-Orta