Brandon Mendoza
Denver
Summary
Receptionist with a strong foundation in customer service and office administration, adept at managing multi-line phone systems, data entry, file management, invoice management, and scheduling appointments. Demonstrates exceptional communication and organizational skills, ensuring a seamless flow of operations. Eager to contribute to a dynamic team environment and enhance office efficiency through attention to detail and adaptability.
Overview
2
2
years of professional experience
Work History
Client Services Associate
Swiss Post Solutions (SPS)
Denver
12.2024 - Current
- Directed end-to-end mailroom operations, processing high volumes of domestic and international inbound/outbound shipments.
- Administered the procurement process by ordering supplies, managing stock levels tracking and replenishment to ensure a steady, uninterrupted supply of essential office materials.
- Streamlined daily customer requests by submitting work orders and liaising with building management to resolve issues. Handled multiple concurrent administrative projects in a fast-paced, high-interrupt environment
Receptionist
Metropolitan State University of Denver
Denver
06.2024 - 08.2024
- Entered data into database accurately
- Answering phone calls and emails
- Coordinated appointment scheduling to optimize office workflow and enhance client service
- Handled phone calls and emails promptly to ensure effective communication with clients and colleagues
- Organized files and documents systematically
- Reception duties
- Utilized Microsoft applications for various tasks
- Organization
- Microsoft
Education
High School Diploma -
North High School
DenverSkills
- Customer service
- Office administration
- Data management
- Scheduling
- File management
- Time management
- Organization
- Multitasking
- Attention to detail
- Problem solving
- Team collaboration
- Communication
- Microsoft Office Suite
- Work orders
- Procurement processes
Timeline
Client Services Associate
Swiss Post Solutions (SPS)
12.2024 - Current
Receptionist
Metropolitan State University of Denver
06.2024 - 08.2024
High School Diploma -
North High School