Brandon Mikeska
San Angelo,Texas
Summary
Adept at enhancing operational efficiency and customer satisfaction, my tenure at Frontier Communications showcased my ability to install and repair advanced telecommunications and internet systems, including Fiber Optic. Leveraging equipment installation expertise and exceptional problem-solving skills, I significantly reduced customer complaints. My proactive approach to embracing new technologies and dedication to safety protocols underscore my comprehensive field service capabilities. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications and internet equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
31
31
years of professional experience
Work History
Customer Zone Tech II I & R
Frontier Communications
03.2020 - Current
- Install and repair Fiber optic, DSl and Fixed Wireless broadband internet services.
- Reduced customer complaints by effectively addressing and resolving service-related concerns in a timely manner.
- Accessed cable, pedestals and other equipment by climbing, walking digging and bucket truck.
- Increased operational efficiency by consistently updating knowledge of new technology advancements within the telecommunications industry.
- Traveled to sites on-demand via company vehicle while complying with traffic laws, safety rules and regulations.
Construction Worker
Brian Field Construction
02.2019 - 03.2020
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Transload Operator Foreman
West Texas Transloading
10.2018 - 01.2019
- Maintained a safe work environment, adhering to safety protocols and conducting regular inspections.
- Ensured accurate product transfers by diligently tracking inventory levels and updating documentation accordingly.
- Enhanced operational efficiency by monitoring and adjusting railcar loading equipment as needed.
- Managed hazardous materials according to regulations, reducing risk exposure for employees and maintaining compliance with industry standards.
Fed Ex Ground Driver
Ennis Logistics
10.2016 - 09.2018
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained a high level of customer satisfaction through timely and accurate deliveries.
- Utilized GPS technology to navigate unfamiliar areas efficiently while minimizing delays in delivery times.
- Verified daily deliveries against shipping instructions before delivering to customers.
HVAC Maintenance Salesman
Anthony Mechanical Services
08.2013 - 08.2016
Transloader Operator
West Texas Transloading
01.2013 - 08.2013
Cotton Gin Manager
Mikeska Gin & Grain Company Inc
03.1995 - 12.2012
Pawn Broker
Doc Holidays Pawn
10.1993 - 02.1995
Education
Network Plus
UMass Global
Irvine, CA03.2024
Bachelor of Arts - Political Science And Government
Southwest Texas State/ Texas State
San Marcos, TX08.1993
Skills
- Fiber Optic Installation
- Equipment installation and repair
- Telecommunications Troubleshooting
- System Configuration
- Cable Management
- Hardware Installation
Field Service
- Router Installation and Optimization
- Educating customers
- Device Installation
Timeline
Customer Zone Tech II I & R
Frontier Communications
03.2020 - Current
Construction Worker
Brian Field Construction
02.2019 - 03.2020
Transload Operator Foreman
West Texas Transloading
10.2018 - 01.2019
Fed Ex Ground Driver
Ennis Logistics
10.2016 - 09.2018
HVAC Maintenance Salesman
Anthony Mechanical Services
08.2013 - 08.2016
Transloader Operator
West Texas Transloading
01.2013 - 08.2013
Cotton Gin Manager
Mikeska Gin & Grain Company Inc
03.1995 - 12.2012
Pawn Broker
Doc Holidays Pawn
10.1993 - 02.1995
Network Plus
UMass Global
Bachelor of Arts - Political Science And Government
Southwest Texas State/ Texas State
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