Brandon Miles
Philadelphia,PA
Summary
Proven track record of excellence in customer service and route planning, highlighted by high customer ratings at Lyft and Uber. Expert in GPS technology and vehicle maintenance, ensuring timely and safe deliveries. Demonstrates exceptional time management and tech-savviness, consistently meeting deadlines with attention to detail.
Overview
4
4
years of professional experience
Work History
Delivery Courier
Dolly
09.2021 - Current
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Rideshare Driver
Lyft And Uber
09.2020 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Education
Associate of Applied Science - Automotive Engineering
COMUNITY COLLEGE OF PHILADELPHIA
Philadelphia, PA06.2010
Skills
- Punctuality
- GPS Technology
- Load organization
- Route Planning
- Vehicle Maintenance
- Tech-savviness
- Deadline Adherence
- Customer Service
- Valid Driver's License
- Attention to Detail
- Time Management
Timeline
Delivery Courier
Dolly
09.2021 - Current
Rideshare Driver
Lyft And Uber
09.2020 - Current
Associate of Applied Science - Automotive Engineering
COMUNITY COLLEGE OF PHILADELPHIA
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