Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brandon Miller

Gary ,IN

Summary

Dynamic operations manager with extensive experience at Pacific Rail Services, excelling in team leadership and problem-solving. Proven track record in enhancing safety protocols and achieving timely dispatch of orders. Skilled in warehouse equipment operation and known for punctuality and dependability, ensuring efficient and effective operations.

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Knowledgeable Railroad with solid background in operations, including inventory management and order fulfillment. Demonstrated proficiency in operating forklifts,Hostler (trucks) and was conductor certified.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Warehouse Worker

PepsiCo
04.2023 - 08.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Consistently lifted materials weighing as much as 40 pounds.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

Ramp Supervisor

Pacific Rail Services
11.2017 - 06.2022
  • Maintained documentation, completed shift paperwork, and submitted information for team payroll.
  • Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
  • Maintain accurate records of all ramp activities for reporting purposes.
  • Spearheaded incident investigations to identify root causes and implement corrective actions that prevent future occurrences.
  • Supervised day-to-day operations.
  • Daily job briefings for safety and daily operations plans.
  • Created load plans and performed calculations to prepare for on time loading.
  • Evaluated performance, set schedules and coached crews on work areas.
  • Reply to 30-50 emails daily and also 50-100 phone calls daily depending on the volume of freight that day

Terminal Operator

Alaska Railroad
06.2015 - 05.2016
  • Implemented safe handling of chemicals and petrochemicals by way of tank transfers, truck tank loadings, and off-loadings.
  • Handled emergency situations promptly and professionally, mitigating potential risks to personnel or property damage at the terminal facility.
  • Handled daily switch list for the switching crews depending on work load and what needed to be completed.
  • Daily Job briefings
  • Track and communicate with dispatch on train movements
  • Plan accordingly of needs of customers, Coal plants and military bases.
  • Oversaw Intermodal, Mechanics, MOW and car department to insure daily plan was achieved, incase issues accorded would have to make a new plan to accordingly.
  • Insure enough crews were on duty for daily requirements
  • Receive and reply to 50 emails, 75-100 phone calls and send and receive countless faxes on a daily

Operations Manager

Pacific Rail Services
08.2010 - 05.2015
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Receive 40 emails and response, 100 phone calls daily depending on volume of freight that day.

Education

No Degree - Criminal Justice

Indiana University, Northwest
Gary, IN
08-2013

No Degree - Criminal Justice

Calumet College of Saint Joesph
Whiting, IN
08-2012

Skills

  • Problem-solving
  • Loading and unloading
  • Heavy lifting
  • Shipping and receiving
  • Forklift operations
  • Hazardous materials handling
  • Equipment operation
  • Heavy equipment operation

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 30 staff members.

Certification

  • Licensed Conductor - 2015-2018
  • Hostler driver, Pacific rail services - 2014-2022

Timeline

Warehouse Worker

PepsiCo
04.2023 - 08.2023

Ramp Supervisor

Pacific Rail Services
11.2017 - 06.2022

Terminal Operator

Alaska Railroad
06.2015 - 05.2016

Operations Manager

Pacific Rail Services
08.2010 - 05.2015

No Degree - Criminal Justice

Indiana University, Northwest

No Degree - Criminal Justice

Calumet College of Saint Joesph

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