Brandon Moore
Durham,NC
Summary
Dedicated professional with expertise in customer service, health and safety compliance, and attention to detail. Proven ability to maintain cleanliness and organization while ensuring high standards in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Meat Department Associate
Harris Teeter
Durham, NC
03.2025 - 03.2026
- Assisted customers with meat selections and provided product knowledge to enhance shopping experience.
- Maintained cleanliness and organization of meat display cases to ensure product visibility and freshness.
- Operated meat cutting and packaging equipment in compliance with safety protocols.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Monitored product expiration dates, ensuring timely removal of outdated items from displays.
- Adhered to food safety regulations while handling raw products, minimizing risk of contamination.
- Ensured accurate pricing through consistent label verification and updates on meat products.
- Supported store success by cross-training in other departments, fostering versatility among staff members.
Janitorial Specialist
Food Lion
Durham, NC
07.2022 - 03.2026
- Maintained cleanliness of facilities by implementing effective cleaning procedures and routines.
- Conducted regular inspections to identify and address maintenance issues promptly.
- Utilized industrial cleaning equipment to enhance efficiency and effectiveness of cleaning operations.
- Trained new staff on safety protocols and proper use of cleaning tools and chemicals.
- Developed and executed daily cleaning schedules to ensure consistent facility upkeep.
- Monitored inventory levels of cleaning supplies, placing orders as necessary for uninterrupted operations.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a sanitary environment in restrooms by performing thorough cleaning and disinfecting procedures.
- Minimized the spread of germs in high-touch areas by regularly sanitizing doorknobs, handrails, light switches, and elevator buttons.
- Kept windows spotless inside and out, contributing to a polished appearance for the building exterior.
- Enhanced workplace safety by promptly addressing spills and other potential hazards.
- Achieved a high level of customer satisfaction by responding quickly to requests for additional cleaning or maintenance services.
- Adhered to strict safety protocols when using chemical cleaning agents or operating heavy machinery like floor buffers or carpet extractors.
Housekeeping Supervisor
Clean Sweeps
Durham, NC
08.2015 - 09.2022
- Supervised daily housekeeping operations, ensuring compliance with cleanliness standards and safety protocols.
- Trained and mentored staff on effective cleaning techniques and best practices for equipment usage.
- Developed efficient scheduling systems to optimize workforce allocation and maximize productivity.
- Conducted regular inspections to maintain quality control and address any service discrepancies promptly.
- Resolved customer complaints and feedback effectively, fostering positive relationships and maintaining high satisfaction levels.
- Placed orders for housekeeping supplies and guest toiletries.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
Front Desk Medical Receptionist
Pitt County Memorial Hospital
Greenville, NC
01.2010 - 08.2015
- Managed patient check-in and check-out processes efficiently.
- Coordinated appointment scheduling using electronic health record systems.
- Provided exceptional customer service to patients and families in a fast-paced environment.
- Handled patient inquiries, resolving issues promptly to enhance satisfaction.
- Ensured accurate data entry for patient records and insurance information.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
- Completed clerical duties and tasks for clinic administration.
- Transcribed phone messages and relayed to appropriate personnel.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
High School Diploma -
Sandhills Community College
Pinehurst, NC06-2003
Skills
- Cutting precision
- Knife handling
- Workplace safety
- Meat cutting expertise
- Restroom care
- Green cleaning
- Health and safety
- Floor cleaning
- Pressure washing
- Waste disposal
- Chemical handling
- Customer service
- Attention to detail
- Floor cleaning and buffing
- Responsible and dependable
- Multitasking and organization
- Cleaning and sanitation
- Staff scheduling
- Cleaning techniques
- Health and safety compliance
- Workload prioritization
- Patient scheduling
- Appointment management
- Insurance verification
- Patient registration
- HIPAA compliance
- Payment collection
- Paperwork coordination
- Point-of-sale system
- Front desk operations
- Reminder calls
- HIPAA guidelines
Timeline
Meat Department Associate
Harris Teeter
03.2025 - 03.2026
Janitorial Specialist
Food Lion
07.2022 - 03.2026
Housekeeping Supervisor
Clean Sweeps
08.2015 - 09.2022
Front Desk Medical Receptionist
Pitt County Memorial Hospital
01.2010 - 08.2015
High School Diploma -
Sandhills Community College