Motivated and dedicated marina supervisor with hands-on experience in managing marina operations and previous roles as a dockhand and furniture mover. Known for a strong work ethic, excellent communication skills, and the ability to thrive under mentorship and instruction. Familiar with Java, LT SPice, C, and MATLAB, with a solid academic foundation (3.42 GPA) in engineering principles. Although still developing technical confidence, I bring a collaborative mindset, work well in team environments, and am eager to further enhance my technical skills while contributing to meaningful projects.
The Marine Guest Service Supervisor is responsible for ensuring an exceptional guest experience at the marina by overseeing all customer service and dock operations. This role involves managing boat slip assignments and docking assistance, coordinating the dock staff to complete the goals for the day, and ensuring that the amenities that Shady Harbor Marina has to offer are held to the highest standard to ensure customer satisfaction. The Marine Guest Supervisor is also a primary point of contact for boaters, addressing inquiries, resolving issues, and providing local knowledge of the surrounding area. Strong communication, leadership, and organizational skills are essential to enhance guest satisfaction and promote a welcoming marina environment.
As a Furniture Mover, I applied problem-solving and spatial awareness skills to efficiently move and arrange furniture in the space provided to me. I ensured the safe handling of heavy and delicate items, having to rely on both attention to detail and careful planning.
Technical Skills:
- LT Spice (Familiar)
- Java (Familiar)
- C (Familiar)
- MATLAB (Familiar)
General Skills:
- Exceptional communication
- Multitasking proficiency
- Collaboration skills
- Teachable