Overview
Work History
Education
Timeline
Generic

Brandon Moseley

Germantown,MD

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Pro Craftsmen Group
09.2022 - Current
  • Develop and implement marketing strategies to enhance brand visibility and engagement, utilizing social media,and promotional events to reach target audiences effectively
  • Oversee payroll processing, ensuring accurate and timely payment to employees while maintaining compliance with relevant regulations and policies
  • Manage the company website, including content updates, design enhancements, and performance analytics, leading to improved user experience and increased traffic
  • Draft and reviewed contracts with clients, ensuring clarity and compliance with legal standards

Shift Leader

Papa johns
01.2018 - 12.2021
  • Coordinated daily operations efficiently, ensuring timely execution of tasks and achieving a 90% decrease in customer complaints
  • Trained and managed a team of 10 employees, resulting in an 85% increase in productivity and a 60% decrease in employee turnover
  • Developed and implemented new training programs and SOPs, resulting in a 50% improvement in overall service quality and customer satisfaction
  • Conducted regular inventory checks and maintained accurate records, contributing to a 95% reduction in stock losses and a 30% increase in profit margins

Server

Brooklyn's Deli
01.2016 - 08.2019
  • Provided exceptional customer service by anticipating and fulfilling guests' requests and needs, resulting in consistently positive feedback and high customer satisfaction ratings
  • Consistently exceeded sales goals by up-selling menu items and recommending specials, resulting in increased revenue and profitability for the restaurant
  • Maintained a clean and organized work environment, ensuring compliance with health and safety regulations and contributing to a pleasant dining experience for guests
  • Collaborated effectively with kitchen staff, communicating timely and accurate orders and ensuring timely delivery of food to guests' tables

Education

Highschool Diploma -

Springbrook Highschool
01-2015

Academy of Information Technology -

Timeline

Administrative Assistant

Pro Craftsmen Group
09.2022 - Current

Shift Leader

Papa johns
01.2018 - 12.2021

Server

Brooklyn's Deli
01.2016 - 08.2019

Highschool Diploma -

Springbrook Highschool

Academy of Information Technology -

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Brandon Moseley