Talented Wine Sales Associate consistently exceeds expectations of demanding guests and achieves business targets. Known for delivering knowledgeable and professional service, this individual has built a strong business reputation. A performance-oriented mindset drives them to continuously expand the customer base and increase revenue.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Wine Associate
Simply Wine-Northville, MI
Northville, MI
10.2019 - Current
Provided exceptional customer service by assisting customers with product inquiries, locating items, and processing transactions
Maintained a clean and organized sales floor, ensuring products were properly displayed and shelves were fully stocked
Assisted in inventory management by conducting regular stock checks, identifying low-stock items, and placing orders for replenishment
Collaborated with team members to create visually appealing merchandise displays that attracted customer attention
Resolved customer complaints or concerns in a professional manner, finding appropriate solutions to ensure customer satisfaction
Performed price checks and updated pricing labels as necessary to reflect current promotions or discounts
Assisted in receiving shipments of new merchandise, verifying accuracy of deliveries against purchase orders.
Valet Supervisor
A-1 Valet Inc-Dearborn, MI
Dearborn, MI
02.2018 - 10.2019
Oversee valet attendants and other staff that perform valet services
Train subordinates on venue features and services
Greet each customer and introduce myself
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
Worked with restaurant managers to resolve efficiency problems, improve operations, and provide exceptional customer service
Implement trust in customers and valet attendants.
Pharmacy Technician
Meadowbrook Pharmacy-Novi, MI
Novi, MI
01.2018 - 08.2018
Maintained clean and organized pharmacy shelving and work areas
Supported the pharmacist in preparing 100 prescriptions daily
Prepared medication labels with item name and quantity
Prepared and submitted claims to insurance companies for payment
Managed inventories, rotated stock, removed expired or damaged drug products, and resolved discrepancies in drug counts
Participated in prescription pharmaceutical and over-the-counter product inventory audits
Communicated with insurance companies for billing purposes
Adhered to regulatory guidelines for workplace safety and customer confidentiality
Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
Pharmacy Technician
Sav-On Ltc Pharmacy-Canton, MI
Canton, MI
06.2015 - 12.2017
Managed inventories, rotated stock, removed expired or damaged drug products, and resolved discrepancies in drug counts
Communicated with insurance companies for billing purposes
Maintained clean and organized pharmacy shelving and work areas
Prepared and submitted claims to insurance companies for payment
Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems
Received, reviewed, dispensed, and labeled over 350 prescriptions daily with expert accuracy
Prepared medication labels with item name and quantity
Efficiently processed cash register transactions for new and refilled prescription orders.